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தொற்றுப் பரவலின் போது ஊழியர்களை பாதுகாப்பதற்காக வரையறைகளற்ற வைத்திய ஆலோசனைகளை வழங்கும் oDoc

தொற்றுப் பரவலின் போது ஊழியர்களை பாதுகாப்பதற்காக வரையறைகளற்ற வைத்திய ஆலோசனைகளை வழங்கும் oDoc

நாட்டில் சுகாதார பராமரிப்பு app ஐ அறிமுகம் செய்த முதல் நிறுவனமான oDoc, நாட்டின் வியாபார ஸ்தாபனங்களுக்கும் நிறுவனங்களுக்கும் வழங்கும் உயர்தர ஒன்லைன் சுகாதார பராமரிப்பு சேவைகளை வழங்குவதை மேம்படுத்தியுள்ளது.

வியாபாரங்கள் மற்றும் கூட்டாண்மை நிறுவனங்களை இலக்காகக் கொண்டு oDoc இனால் வியாபார சேவைகளுக்கு வழங்கப்படும் சேவையினூடாக ஊழியர் ஒருவருக்கும் அவரின் 3 குடும்ப அங்கத்தவர்களும் வரையறைகள்ள மருத்துவ ஆலோசனைகளைப் பெற்றுக் கொள்வதற்காக மாதாந்தம் 60 ரூபாய் எனும் குறைந்த கட்டணத்தை வழங்குகின்றது. ஹேஷான் பெர்னான்டோ வைத்தியர். ஜனக விக்ரமசிங்க சொஹான் தர்மராஜா மற்றும் கீத் டி அல்விஸ் ஆகியோர் இணைந்து 2017 ஆம் ஆண்டு நிறுவியிருந்த oDoc, படிப்படியாக வளர்ச்சியடைந்துரூபவ் 200,000 க்கும் அதிகமான பாவனையாளர்களை தன்வசம் கொண்டுள்ளது. இதனூடாக அதன் நம்பத்தகுந்த சேவை மட்டம் மேலும் உறுதி செய்யப்பட்டுள்ளது. கொவிட்-19 தொற்றுப் பரவல் ஆரம்பித்ததைத் தொடர்ந்து இந்த சேவையின் பெறுமதி மேலும் உணரப்பட்டிருந்ததுடன் புதிய பாவனையாளர்கள் பதிவுகளில் 474% அதிகரிப்பு வைத்திய ஆலோசனைகளில் 296% அதிகரிப்பு மருந்துப் பொருட்கள் ஓடர் செய்வதில் 107% அதிகரிப்பு மற்றும் B2B வருமானத்தில் ஒட்டு மொத்தமாக 100% அதிகரிப்பு பதிவாகியிருந்தது.

இணை ஸ்தாபகரும் பிரதம நிறைவேற்று அதிகாரியுமான ஹேஷான் பெர்னான்டோ கருத்துத் தெரிவிக்கையில், ´சுகாதார பராமரிப்பு சேவைகளை இலகுவாக பெற்றுக் கொள்வது, சகாயத்தன்மை மற்றும் பிரத்தியேகத்தன்மை ஆகியவற்றை அடிப்படையாகக் கொண்டு ஆரம்பித்த எமது செயற்பாடுகளை இன்றைய காலகட்டத்தில் மக்களுக்கு மிகவும் பயனுள்ள வகையில் முன்னெடுக்கின்றோம். இதுவரையில் தமது ஊழியர்களுக்கு அனுகூலங்களைப் பெற்றுக் கொடுக்கும் நோக்கில், எம்முடன் 65 நிறுவனங்கள் கைகோர்த்துள்ளன. அதில் AIA insurance, HNB, Crystal Martin மற்றும் Brandix போன்றன சிலவாகும்என்றார்.

ஹேஷான் மேலும் தெரிவிக்கையில், ´ஆர்வமுள்ள சுகாதார பராமரிப்பு துறையைச் சேர்ந்தவர்களிடமிருந்து கடந்த சில மாதங்களில் குறிப்பிடத்தக்களவு அதிகரிப்பை நாம் அவதானித்திருந்தோம். தமது ஊழியர்களின் மருத்துவ தேவைகளை நிவர்த்தி செய்வதற்காகரூபவ் பல நிறுவனங்கள் மற்றும் தொழிற்சாலைகள் இந்தச் சேவையுடன் தம்மைப் பதிவு செய்துள்ளன. இது தற்போது மிகவும் முக்கியத்துவம் வாய்ந்த தேவையாக அமைந்துள்ளது. கூட்டாண்மை நிறுவனங்களின் பாரிய சொத்தாக திகழும் ஊழியர்களின் நலனில் அவை முதலிடுகின்றனஎன்றார்.

பல்வேறு தொழிற்சாலைகளில் காணப்படும் மருத்துவ அல்லது சுகயீனமுற்றோருக்கான ஓய்வு அறைகளில் oDoc app செயற்படுத்தப்பட்ட tab போன்ற டிஜிட்டல் சாதனங்களை நிறுவும் விசேட ஏற்பாடுகளை oDoc மேற்கொண்டுள்ளது. களத்தில் oDoc வசதியை பயன்படுத்துவதற்கு தாதியர்கள் பயிற்றுவிக்கப்பட்டுள்ளதுடன், அதன் பிரகாரம், ஊழியர்களின் சுகாதார தேவைகளை நிறைவேற்றுவதற்கான பயிற்சிகளும் வழங்கப்பட்டுள்ளன. நிறுவனங்களில் பணியாற்றும் ஊழியர்களுக்கு தமது ஸ்மார்ட் சாதனங்களில் app ஐ பதிவிறக்கம் செய்து இந்தச் சேவையை பயன்படுத்த முடியும். எமது 42% ஆன செயலிலுள்ள b2bபாவனையாளர்கள் இந்தத் தொற்றுப் பரவலின் போது தம்மைப் பதிவு செய்து கொண்டவர்களாவர்.

இலங்கையில் காணப்படும் முதல்தர சுகாதாரப் பராமரிப்பு app ஆக oDoc அமைந்துள்ளதுடன் 1000 க்கும் அதிகமான SLMC, இல் பதிவு செய்யப்பட்ட வைத்தியர்கள் 60 க்கும் அதிகமான விசேட சிகிச்சைகளுக்கான தயார்நிலையிலுள்ள வைத்தியர்களை அணுகும் வசதியை வாரத்தின் ஏழு நாட்களிலும் எந்நேரத்திலும் 3 நிமிடங்களினுள் வழங்குகின்றது. வைத்தியர் ஆலோசனைகளை எந்தவித மேலதிக கட்டணங்களுமின்றி நிறுவனசார் பாவனையாளர்கள் தெரிவு செய்து கொள்ள முடியும். இந்தச் சேவையை பெற்றுக் கொள்வதற்குரூபவ் மாதாந்தம் 15000 ரூபாய் எனும் அடிப்படைக் கட்டணத்தில் வருடமொன்றுக்கு நிறுவனங்கள் தம்மைப் பதிவு செய்து கொள்ள வேண்டும். நாட்டின் எல்லைப் பகுதிகளுக்கு அப்பாலும் இதன் செயற்பாடுகள் விஸ்தரிக்கப்பட்டுள்ளதுடன், இந்தியா, மாலைதீவுகள் மற்றும் கம்போடியா போன்ற நாடுகளில் பெற்றுக் கொள்ளலாம்.

View the article on Derana – Tamil

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ප්‍රවෘත්ති සහ තොරතුරු (Blog posts) Uncategorized

oDoc provides online healthcare services to Organisations

oDoc provides online healthcare services to organisations

oDoc, one of the first companies to launch a healthcare app in Sri Lanka, has taken the venture one step further offering premium online healthcare services to organisations and business establishments in the country.

Specifically targeted at businesses and corporates, oDoc for business provides companies the facility to subscribe for healthcare advice at a minimal monthly cost of Rs.60 per employee granting them access to unlimited medical consultations for the employee and three family members.

Co-Founder and CEO, Heshan Fernando, said, “We were driven with the intention of making healthcare easily accessible, affordable and truly personal and put our shoulder to the wheel to drive this initiative to what it is today. Thus far we have over 65 corporates who have signed up with us to obtain this service for the benefit of their employees.

“We saw a marked increase in interest in healthcare during the past few months. Many organisations and factories have signed up for this facility to attend to their employees’ medical needs. It has become the need of the hour. Corporates are investing in the wellbeing of the employees who are their largest asset,” he said.

oDoc has also made arrangements to install digital devices such as tabs supported with the oDoc app in the medical or sick rooms at various factories. The on-site nurses are trained to use oDoc and attend to the needs of the workers. In the instance of corporate organisations, employees are able to download the app onto their smart devices and access the services.

View Article on Sunday Observer

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ප්‍රවෘත්ති සහ තොරතුරු (Blog posts) Uncategorized

oDoc provides unlimited consultations to protect employees during the pandemic ​

oDoc provides unlimited consultations to protect employees during the pandemic

oDoc, the first company to launch a healthcare app in Sri Lanka, has revolutionised the industry by taking the venture one step further and offering premium online healthcare services to organisations and business establishments in the country.

Specifically targeted at businesses and corporates, oDoc for business is a service which will provide companies the facility to subscribe for healthcare advice at a minimal monthly cost of Rs. 60 per employee granting them access to unlimited medical consultations for the employee plus three family members, the company said in a media release.

Founded in 2017 by Heshan Fernando, Dr Janaka Wickremasinghe, Sohan Dharmaraja and Keith de Alwis, oDoc has grown exponentially acquiring over 200,000 active users.  The venture proved its worth during the recent outbreak of the COVID-19 pandemic, where there was an impressive 474% increase in new user registrations, 296% increase in doctor consultations, 107% increase in medicine orders and an overall 100% increase in B2B revenue.

View Article on Sunday Times

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Uncategorized ප්‍රවෘත්ති සහ තොරතුරු (Blog posts)

Connecting low-income earners in Southeast Asia to doctors through mobile-based telemedicine services

A Risk-Free Diagnosis

COVID-19 brought us a lot of challenges we’ve had to overcome. Businesses and industries are struggling to find ways to continue operating while adjusting to the ‘new normal’. However, where there are challenges, there is also innovation and opportunity. With conventional ways to conduct business challenged, interest in digital platforms for business has increasingly grown, with many new enterprises taking advantage of this ‘step forward’. It has also allowed existing platforms to take centre stage and provide their services to aid the public in these trying times. 

One major issue that has arisen from the ongoing pandemic is the challenge of getting decent medical care without being at risk of contracting COVID-19. Although the pandemic is the largest medical concern in the country at the moment, it doesn’t mean that it is the only disease that requires people to seek medical treatment. 

However, because of how potent COVID-19 is in spreading when people gather together, many are now afraid to seek medical consultation for illnesses they have in fear of being exposed to the virus. 

Doctors are also at high risk of being exposed to the virus, which brings a significant health risk to their lives and families. Getting medical help and consultation when needed in areas that are under lockdown could be problematic as well, because of the restrictions and regulations in place. 

Just as many other occasions, technology has given us the solution to navigate around many of these complications and problems we face today. 

Telemedicine 

In a basic sense, telemedicine is when patients consult doctors and get clinical services without meeting face-to-face. Calling the doctor to get some medical advice can be considered a form of telemedicine in this sense. 

Even though telemedicine has only been prevalent in Sri Lanka in a primitive manner, the concept has been taken to greater heights in many countries around the world. The advent of broadband internet, 4G and now 5G continue to help scientists and medical technology developers push the envelope on what we can do within the medical world, including telemedicine. 

Such technology has become more relevant than it has ever been before thanks to the COVID-19 pandemic. 

oDoc 

Would you be surprised to know that telemedicine has already made its way to Sri Lanka in a more polished and refined package than it was before? 

oDoc is one such telemedicine platform that began its operations in 2017 and has been steadily growing. The service connects doctors and patients who use it by enabling them to connect with each other using modern technology and an internet connection. This means you can get the medical attention you need without having to step out of your home, to deal with waiting in lines, exposing yourself to other diseases, and the other hassles that come alongside appointments with a doctor. 

In the present, using the oDoc mobile application gives you the opportunity to consult with a doctor in three minutes or less (a service available all 24 hours a day), and lays claim to a network of over 400 medical professionals, ranging from general practitioners to paediatricians and even psychiatrists. oDoc ensures that all their doctors are registered with the Sri Lanka Medical Council (SLMC) and have over five years of experience practicing medicine. 

oDoc doesn’t limit itself only to medical consultation. It also provides electronic prescriptions and even has your medicine delivered to your home, if that is your wish. 

Although these services are available in Sri Lanka already, the concept of a telemedicine platform may be new to many in Sri Lanka. There might also be misconceptions about its efficacy and capability in treating patients when compared to the more traditional face-to-face consultation. Even doctors might feel apprehensive of utilising telemedicine because of various circumstances. 

Nevertheless, telemedicine services such as oDoc can play a major role in providing the medical care people need without the risk of contracting COVID-19. 

Ceylon Today had the opportunity to speak with Dr. Sabith Salieh who has been using oDoc to learn more about how telemedicine services such as oDoc can assist in providing the basic healthcare.

Discovering oDoc 

Dr. Salieh has been practicing medicine for over 13 years, with11 of them spent in Singapore. After returning to Sri Lanka in 2017, he was introduced to oDoc through a friend who was one of the co-founders of the platform and was interested in the concept of telemedicine and its impact in the field of primary medicine (basic medical care from general physicians). Since then, he has continued to use oDoc as a platform to connect with patients and provide value-added medical care for his patients. Dr. Salieh had this to say about his view on telemedicine and oDoc. 

“Telemedicine is something that has changed with the advancement of mobile technology quite a bit. I believe it will revolutionise primary healthcare.” 

He then continued to explain why he believes so. 

All about convenience 

“Today, everything is about consumer convenience. With the busy lives we live today, people don’t have the time to go to a clinic, wait in line and see the doctor. You’re basically putting your life on hold during that time. That entire process can take more than an hour or two out of your day. People have things to do! It’s inconvenient as well, especially if they are not well and are having a rough time. What telemedicine platforms such as oDoc does is cut away all that unnecessarily wasted time and inconvenience, letting you get access to a doctor with only a few clicks or taps on a screen. You can even have your prescription delivered to your home.” 

Needless to say, a platform such as oDoc truly shows its value during this ongoing pandemic. 

”Definitely,” Dr. Salieh confirmed. “COVID-19 was a catalyst to the already growing user-base for oDoc. This pandemic and the subsequent lockdowns really showed how useful telemedicine can be.” 

Slow adoption due to misconceptions 

Convenient as telemedicine may be, it’s evident that the adoption of the technology isn’t at the rate many would expect of a service that promises such convenience. 

“There is still the misconception that to get a proper diagnosis, you have to physically be in a clinic and that the doctor cannot come up with a diagnosis otherwise. However, if you look at the statistics from the world, results will say otherwise.” 

Dr. Salieh explained that in fact, the only difference between a visit to the clinic and using telemedicine platforms such as oDoc is that the doctor cannot do preliminary inspections such as checking the pulse, feeling the abdomen or listening to the heart and lungs using the stethoscope. 

Although at first it may seem to be a disadvantage, Dr. Salieh told us that with proper doctor-patient communication and knowing the medical history of the patient, a physician can still provide decent medical care to a great extent. 

Using oDoc 

After going through the user interface of oDoc, we found the oDoc mobile application which is available on both the Google Play Store and Apple App Store intuitive, fluid and overall well developed. It’s user-friendly, meaning that if you are new to the service, there is plenty of guidance to help you figure things out. 

Dr. Salieh told us more about his experience as a doctor when adapting to telemedicine. 

”I learnt about telemedicine in my years as a medical student, but telemedicine is something I only started to adopt once I was here in Sri Lanka. It was something that was new to me. But as doctors we have to continuously evolve and I wanted to see how I could make it a part of my consulting.” 

Dr. Salieh told us that he was not alone in that learning curve. Alongside his personal efforts to learn and adapt to telemedicine through his own efforts, he was supported by the oDoc team and their careful guidance and advice in making the transition. 

”I read up about it and the oDoc team did very well in explaining the system, clarified my questions and guided me to learn the system and how it works. They had done all the groundwork needed and kept improving their system regularly based on input by the doctors who were using oDoc. The team was very focused on making sure that patient safety was given the utmost importance.” 

Replacement or enhancement? 

If telemedicine does become ‘the new norm’ in healthcare, we could see a future where we don’t have to worry about waiting in lines to get a medical consultation, fitting doctor’s appointments in our busy schedules or even worry about falling ill and being unable to find basic medical advice while overseas. In fact, all these are now realities with telemedicine platforms.

It has even become an effective way to curb the pressure on doctors to ‘speedrun’ their consultations because of patients waiting in line for their turn.

With so many benefits from telemedicine continuing to become more relevant each day, the question arises if this is the future of healthcare. Would telemedicine continue to evolve until it comes to a point where we no longer need to consult a doctor face-to-face? Dr. Salieh helped us come to an answer.

“When it comes to primary medicine, if you look at what we treat; flu, viral infections, diarrhoea, food poisoning, headaches, migraines – these can be easily treated through telemedicine. If further tests are needed, all the patient needs is to get them done and upload the results into the system and we can have a follow-up. Whenever a doctor ever feels a physical examination is needed, he can refer them to a face-to-face consultation without additional cost for the patient using oDoc.

“As for patients with health conditions such as diabetes or high blood pressure, who require regular follow-ups, all they need to do is get the necessary tests done, upload it to the system and I can consult with them without the patient ever needing to ever step inside the clinic. The patient and the doctor can properly communicate and have their regular follow-ups without the pressure of having to treat the next patient in line. Also, both the doctor and patient can communicate and maintain a continuous providing of care without the limitation of a clinic through a professional, secure platform.”

Essentially, all this means is that telemedicine platforms such as oDoc provide a unique facility where patient-doctor communication is enhanced, while addressing many of the constraints of our traditional consultation model in clinics. Like in many instances where technology comes into play, telemedicine services such as oDoc provide the capacity to enhance the doctor-patient connection.

View Article on Ceylon Today
Download oDoc today on the App store or Play store.
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ප්‍රවෘත්ති සහ තොරතුරු (Blog posts) Uncategorized

A Risk-Free Diagnosis

A Risk-Free Diagnosis

COVID-19 brought us a lot of challenges we’ve had to overcome. Businesses and industries are struggling to find ways to continue operating while adjusting to the ‘new normal’. However, where there are challenges, there is also innovation and opportunity. With conventional ways to conduct business challenged, interest in digital platforms for business has increasingly grown, with many new enterprises taking advantage of this ‘step forward’. It has also allowed existing platforms to take centre stage and provide their services to aid the public in these trying times. 

One major issue that has arisen from the ongoing pandemic is the challenge of getting decent medical care without being at risk of contracting COVID-19. Although the pandemic is the largest medical concern in the country at the moment, it doesn’t mean that it is the only disease that requires people to seek medical treatment. 

However, because of how potent COVID-19 is in spreading when people gather together, many are now afraid to seek medical consultation for illnesses they have in fear of being exposed to the virus. 

Doctors are also at high risk of being exposed to the virus, which brings a significant health risk to their lives and families. Getting medical help and consultation when needed in areas that are under lockdown could be problematic as well, because of the restrictions and regulations in place. 

Just as many other occasions, technology has given us the solution to navigate around many of these complications and problems we face today. 

Telemedicine 

In a basic sense, telemedicine is when patients consult doctors and get clinical services without meeting face-to-face. Calling the doctor to get some medical advice can be considered a form of telemedicine in this sense. 

Even though telemedicine has only been prevalent in Sri Lanka in a primitive manner, the concept has been taken to greater heights in many countries around the world. The advent of broadband internet, 4G and now 5G continue to help scientists and medical technology developers push the envelope on what we can do within the medical world, including telemedicine. 

Such technology has become more relevant than it has ever been before thanks to the COVID-19 pandemic. 

oDoc 

Would you be surprised to know that telemedicine has already made its way to Sri Lanka in a more polished and refined package than it was before? 

oDoc is one such telemedicine platform that began its operations in 2017 and has been steadily growing. The service connects doctors and patients who use it by enabling them to connect with each other using modern technology and an internet connection. This means you can get the medical attention you need without having to step out of your home, to deal with waiting in lines, exposing yourself to other diseases, and the other hassles that come alongside appointments with a doctor. 

In the present, using the oDoc mobile application gives you the opportunity to consult with a doctor in three minutes or less (a service available all 24 hours a day), and lays claim to a network of over 400 medical professionals, ranging from general practitioners to paediatricians and even psychiatrists. oDoc ensures that all their doctors are registered with the Sri Lanka Medical Council (SLMC) and have over five years of experience practicing medicine. 

oDoc doesn’t limit itself only to medical consultation. It also provides electronic prescriptions and even has your medicine delivered to your home, if that is your wish. 

Although these services are available in Sri Lanka already, the concept of a telemedicine platform may be new to many in Sri Lanka. There might also be misconceptions about its efficacy and capability in treating patients when compared to the more traditional face-to-face consultation. Even doctors might feel apprehensive of utilising telemedicine because of various circumstances. 

Nevertheless, telemedicine services such as oDoc can play a major role in providing the medical care people need without the risk of contracting COVID-19. 

Ceylon Today had the opportunity to speak with Dr. Sabith Salieh who has been using oDoc to learn more about how telemedicine services such as oDoc can assist in providing the basic healthcare.

Discovering oDoc 

Dr. Salieh has been practicing medicine for over 13 years, with11 of them spent in Singapore. After returning to Sri Lanka in 2017, he was introduced to oDoc through a friend who was one of the co-founders of the platform and was interested in the concept of telemedicine and its impact in the field of primary medicine (basic medical care from general physicians). Since then, he has continued to use oDoc as a platform to connect with patients and provide value-added medical care for his patients. Dr. Salieh had this to say about his view on telemedicine and oDoc. 

“Telemedicine is something that has changed with the advancement of mobile technology quite a bit. I believe it will revolutionise primary healthcare.” 

He then continued to explain why he believes so. 

All about convenience 

“Today, everything is about consumer convenience. With the busy lives we live today, people don’t have the time to go to a clinic, wait in line and see the doctor. You’re basically putting your life on hold during that time. That entire process can take more than an hour or two out of your day. People have things to do! It’s inconvenient as well, especially if they are not well and are having a rough time. What telemedicine platforms such as oDoc does is cut away all that unnecessarily wasted time and inconvenience, letting you get access to a doctor with only a few clicks or taps on a screen. You can even have your prescription delivered to your home.” 

Needless to say, a platform such as oDoc truly shows its value during this ongoing pandemic. 

”Definitely,” Dr. Salieh confirmed. “COVID-19 was a catalyst to the already growing user-base for oDoc. This pandemic and the subsequent lockdowns really showed how useful telemedicine can be.” 

Slow adoption due to misconceptions 

Convenient as telemedicine may be, it’s evident that the adoption of the technology isn’t at the rate many would expect of a service that promises such convenience. 

“There is still the misconception that to get a proper diagnosis, you have to physically be in a clinic and that the doctor cannot come up with a diagnosis otherwise. However, if you look at the statistics from the world, results will say otherwise.” 

Dr. Salieh explained that in fact, the only difference between a visit to the clinic and using telemedicine platforms such as oDoc is that the doctor cannot do preliminary inspections such as checking the pulse, feeling the abdomen or listening to the heart and lungs using the stethoscope. 

Although at first it may seem to be a disadvantage, Dr. Salieh told us that with proper doctor-patient communication and knowing the medical history of the patient, a physician can still provide decent medical care to a great extent. 

Using oDoc 

After going through the user interface of oDoc, we found the oDoc mobile application which is available on both the Google Play Store and Apple App Store intuitive, fluid and overall well developed. It’s user-friendly, meaning that if you are new to the service, there is plenty of guidance to help you figure things out. 

Dr. Salieh told us more about his experience as a doctor when adapting to telemedicine. 

”I learnt about telemedicine in my years as a medical student, but telemedicine is something I only started to adopt once I was here in Sri Lanka. It was something that was new to me. But as doctors we have to continuously evolve and I wanted to see how I could make it a part of my consulting.” 

Dr. Salieh told us that he was not alone in that learning curve. Alongside his personal efforts to learn and adapt to telemedicine through his own efforts, he was supported by the oDoc team and their careful guidance and advice in making the transition. 

”I read up about it and the oDoc team did very well in explaining the system, clarified my questions and guided me to learn the system and how it works. They had done all the groundwork needed and kept improving their system regularly based on input by the doctors who were using oDoc. The team was very focused on making sure that patient safety was given the utmost importance.” 

Replacement or enhancement? 

If telemedicine does become ‘the new norm’ in healthcare, we could see a future where we don’t have to worry about waiting in lines to get a medical consultation, fitting doctor’s appointments in our busy schedules or even worry about falling ill and being unable to find basic medical advice while overseas. In fact, all these are now realities with telemedicine platforms.

It has even become an effective way to curb the pressure on doctors to ‘speedrun’ their consultations because of patients waiting in line for their turn.

With so many benefits from telemedicine continuing to become more relevant each day, the question arises if this is the future of healthcare. Would telemedicine continue to evolve until it comes to a point where we no longer need to consult a doctor face-to-face? Dr. Salieh helped us come to an answer.

“When it comes to primary medicine, if you look at what we treat; flu, viral infections, diarrhoea, food poisoning, headaches, migraines – these can be easily treated through telemedicine. If further tests are needed, all the patient needs is to get them done and upload the results into the system and we can have a follow-up. Whenever a doctor ever feels a physical examination is needed, he can refer them to a face-to-face consultation without additional cost for the patient using oDoc.

“As for patients with health conditions such as diabetes or high blood pressure, who require regular follow-ups, all they need to do is get the necessary tests done, upload it to the system and I can consult with them without the patient ever needing to ever step inside the clinic. The patient and the doctor can properly communicate and have their regular follow-ups without the pressure of having to treat the next patient in line. Also, both the doctor and patient can communicate and maintain a continuous providing of care without the limitation of a clinic through a professional, secure platform.”

Essentially, all this means is that telemedicine platforms such as oDoc provide a unique facility where patient-doctor communication is enhanced, while addressing many of the constraints of our traditional consultation model in clinics. Like in many instances where technology comes into play, telemedicine services such as oDoc provide the capacity to enhance the doctor-patient connection.

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