Month: கார்த்திகை 2020

Virtusa

Virtusa gives you & your family free unlimited consultations with in-network GPs & specialists via oDoc

Speak to a doctor from anywhere, anytime, for absolutely free!

Click below to register

Activate Benefit

Unlimited, 24/7 access to oDoc video consultations with 100+ in-network GP’s and Specialists.

No credit card details required for sign up

Medicine delivery and mobile lab services available

 

Access to customer support on +94770773333

Your subscription is completely free, with discounted consultations

Your spouse and kids are included, for free, and get discounts on consultations

oDoc இன்றே பதிவிறக்கவும்.

இப்போதே oDoc ஐ டவுன்லோட் செய்க

What we Treat?

Advice and Opinions.

Is it normal that my child is doing this? Is it normal that I am feeling this? Might I have dengue? Could I have an expert second opinion? Is there a substitute for this medicine? Should I be taking this medicine after or before meals? Could I stop taking this medicine? Am I having a medical emergency? Should I see a specialist? Do I need counselling? Is it ok that I eat this?

Women's and Men's Health.

Fertility, Family planning/Contraception, Sexual health, STDs, Menstrual and Menopause issues, Sexual problems, Prostate Cancer Risk, Cervical Cancer Risk, Breast Cancer Risk

Minor Urgent Conditions.

Cold & cough, Flu & other viral illness, Nausea and Diarrhea, Allergies, Chronic conditions, Rashes & skin infections, Acne, Back & joint pain, UTI, Eye problems, Ear problems,

Chronic and Terminal.

Cholesterol, High Blood Pressure, Diabetes, Obesity, Thyroid, Age related illnesses, Prescription refills (Where medically required), Palliative care for terminal conditions (e.g. cancer)

Behavioral.

Coping with grief, Depression, Parenting counseling, Child behavior, Problems at work, Financial hardship, Relationship help, Stress and change management, Trauma & PTSD, Addiction (e.g. smoking, alcohol, internet), Bipolar disorders, Eating disorders, LGBT issues

Issues that we don't solve.

Chest pain, Traumatic injuries (e.g. broken bones, cuts, burns), Vomiting, Fainting, Coughing blood, Poisoning, Venomous bites, Other emergency conditions

Frequently Asked Questions.

இலகுவாக சொல்ல வேண்டும் என்றால் மருத்துவ ஆலோசனைகள் மற்றும் சேவைகளை இலகுவாக பெற்றுக்கொள்ள கூடிய ஒரு ஊடகம்.

oDoc is an app which connects you with doctors for video, audio and text consultations over your phone.

It allows you to book over 600 SLMC registered GPs and specialists, obtain medical advice, receive a prescription (if medically required) and get your medication delivered. If lab tests are required, you could even order a mobile lab to your home or office.

This means, the next time you are sick or need to speak to a doctor, you can do this without wasting time and money in traffic, waiting rooms and queues.

Virtusa provides you and your family with the benefit of free consultations from doctors across a range of specialities through your oDoc subscription. Consult doctors via video, audio, and text absolutely free.

For any further information, please visit www.odoc.life, call 077 077 3333 or email info@odoc.life at any time. My colleagues and I are always ready to help!


If you have an android phone, visit the play store to download the oDoc app.

For iphones visit the app store to download the app.

Once you download the app, follow the simple registration process.

Once you register – You can then, search for the doctor using the search bar or scroll through the page to find your doctor.

Tap the profile to view the doctor’s details.

Book the visit and share notes with the doctor in advance using our chat screen.

For any further information, please visit www.odoc.life, call 077 077 3333 or email info@odoc.life at any time. My colleagues and I are always ready to help!


தொலைபேசி ஊடாக மருத்துவ ஆலோசனைகளை நண்பர்கள் மற்றும் உறவினர்களுக்கு வழங்கி உள்ளார்களா என உங்கள் மருத்துவ நண்பர்களிடம் கேட்டு பாருங்கள். ஆம் என்ற பதிலயே கூறுவர்.

oDoc மூலம் வீட்டில் இருந்த படியே அதி சிறந்த மருத்துவ ஆலோசனைகளை பெற்றிடுங்கள்.

Phone consultations are very much like the doctor consultations you have experienced already.

Your doctor would ask you your age, allergies and previous conditions.

You would then discuss the symptoms you have been experiencing, for how long and whether those symptoms are getting better or worse.

இருப்பினும் மருத்துவரால் சரியான ஒரு ஆய்வினை மேற்கொள்ள முடியவில்லை என்றால். நேரடி அலோனைக்கு பரிந்துரை செய்வார்.

மருத்துவர்கள் oDoc இல் கண்டிப்பாக ஒரு முடிவான ஆலோசனையை வழங்கவேண்டும் எனும் நிர்பந்தம் இல்லை. எல்லா வகையான ஆலோசனைக்கும் மருத்துவரால் ஒரே கட்டணம் அறவிடப்படும்.

அமெரிக்க மருத்துவ சங்கத்தின் ஆய்வின் படி 75% மருத்துவ சேவைகளை ஆடியோ அல்லது வீடியோ மூலம் மேற்கொள்ள முடியும்.

கொக்ரேன் இனால் 90 க்கும் அதிகமான மருத்துவ ஆலோசனைகளை வைத்து நடத்தப்பட்ட ஒரு மீட்டா ஆய்வில் , தொலைதூர சிகிச்சைகள் நேர்முக சிகிச்சை போலவே பயனுள்ளது என கண்டறியப்பட்டுள்ளது.

இந்த வகை சிகிச்சைகள் US, Uk, இந்தியா, இந்தோனேசியா, ருவாண்டா போன்ற நாடுகளில் மிகுந்த வரவேற்பை பெற்றுள்ளது.

For any further information, please visit www.odoc.life, call 077 077 3333 or email info@odoc.life at any time. My colleagues and I are always ready to help!


ஓடாக் போன்ற தொலைதூர தளங்களில் மருத்துவர்கள் சளி, காய்ச்சல், சைனஸ், செரிமானம், குழந்தை நோய்கள், தோல் நிலைமைகள், உணவு மற்றும் ஊட்டச்சத்து தொடர்பான ஆலோசனைகள், வலியை குறைக்கும் ஆலோசனை, பெண்களின் உடல்நலப் பிரச்சினைகள், பாலியல் உடல்நலப் பிரச்சினைகள் மற்றும் மனநலப் பிரச்சினைகளுக்கான சிகிச்சைகளை வழங்குகின்றனர்.

மேலதிக மருத்துவரின் மேற்பார்வை பெறுவதற்கு, எற்கனவே கொடுக்கப்பட்ட மருத்துவ ஆலோசனைகளை தொடர்வதற்கு, பொதுவான மருத்துவ ஆலோசனையை பெற்றுக்கொள்ள இது ஒரு நல்ல தளமாகும்.

For any further information, please visit www.odoc.life, call 077 077 3333 or email info@odoc.life at any time. My colleagues and I are always ready to help!


ODoc இல் வழங்கப்படும் மருந்து குறிப்புகள் யாவும் , SLMC இல் பதிவு செய்யப்பட்ட மருத்துவர்களால் வழங்க படுவதே.

ஒவ்வொரு மருத்துவருக்கும் தனித்துவமான கடவுச்சொல் பாதுகாக்கப்பட்ட கணக்கு மூலம் வழங்கப்படுகிறது.

ஒவ்வொரு மருந்து குறிப்பிலும் அந்த மருத்துவரின் பெயர், SLMC பதிவு எண், முத்திரை மற்றும் கையொப்பம் ஆகியவற்று உள்ளடக்க பட்டுள்ளது.

நோயாளியின் பெயர் தெளிவாக அடையாளம் காணப்பட்டு, நோயாளிக்கு பரிந்துரைக்கப்படும் மருந்துகளின் குறிப்பு தெளிவாக அச்சிடப்பட்டு இருக்கும்.

மேலதிகமாக இந்த மருந்துகளின் தேவைப்பாடு குறித்து மருத்துவரின் பரிந்துரையும் உள்ளடக்க பட்டிருக்கும்.

இந்த அமாங்களினால் இதில் வழங்கப்படும் மருந்து குறிப்புகள் 2006 ஆம் ஆண்டு 19 ஆம் இலக்க சட்டம் , 2015 ஆம் ஆண்டு 05 ஆம் இலக்க தேசிய மறுந்து ஒழுங்குமுறை சட்டம் மற்றும் 1980 ஆம் ஆண்டு 27 ஆம் இலக்க (1985 ஆம் ஆண்டு December 02 விஷேட வர்த்தமானி இலக்கம் 378/3) அழகு சாதனம் , கருவிகள் மற்றும் ஒளடதங்கள் சட்டத்தின் படி அசலனாதாகிறது.

For any further information, please visit www.odoc.life, call 077 077 3333 or email info@odoc.life at any time. My colleagues and I are always ready to help!

You, your spouse and children are covered by your oDoc subscription provided by Virtusa. You can cover up to 3 of these family members under your subscription.

What this means is that, all of you get unlimited free video, audio and text doctor consultations with GPs and specialists on the oDoc app. There will be no per consultation fees, be it doctor fees, channelling fees or oDoc fees for these doctor consultations.

Coverage also brings you a host of other benefits, like access to medicine delivery and mobile lab services.

Please note that terms and conditions apply, and for any further information, please visit www.odoc.life, call +94 77 077 3333 எனும் தொலைப்பேசி எண்ணுக்கு அழையுங்கள் info@odoc.life எனும் email ஊடாகவும் தொடர்பு கொள்ளலாம். உங்களுக்கு உதவ எப்போதும் தயாராக உள்ளோம்.

Virtusa provides you and your family with the benefit of free consultations with doctors across all specialities.

This includes video, audio and text doctor consultations for you and your covered family members.

To add your family members, simply call oDoc customer care on 077 077 3333 or email info@odoc.life at any time and we’ll get you all signed up.

All Virtusa policyholders are eligible for free unlimited GP and specialist consultations on oDoc and many other benefits including:

  • Free unlimited consultations
  • Access to over 600 doctors covering over 42 specializations
  • On-call GPs who will call you back within 3 minutes 24*7
  • Prescriptions sent directly to your phone
  • Medicine delivery and mobile lab services available

Please note that terms and conditions apply and some benefits are time-sensitive. For any further information, please visit www.odoc.life, call 077 077 3333 or email info@odoc.life at any time. My colleagues and I are always ready to help!

All the over 400 doctors on the oDoc app are Sri Lankan SLMC registered doctors. All the doctors on the platform have at least 5 years of experience.

There are over 200 specialists practicing on the oDoc app covering over 40 specialisations. These include paediatrics, gynaecology, dermatology, psychiatry and sexual health. All the specialists listed on the app are either board certified or meet the criteria mandated by the SLMC to be identified as a specialist. Specialists on the oDoc app have over 10, 15 or 20 years experience.

இவர்கள் நாட்டின் முதன்மையான மருத்துவ மனைகளில் சேவை செய்கிறார்கள்.

For any further information, please visit www.odoc.life, call 077 077 3333 or email info@odoc.life at any time. My colleagues and I are always ready to help!


The oDoc service is available 24*7. You can consult our on-demand GP visible right at the top of the home page within 3 minutes at any time of the day.

The over 400 GPs and specialists on the oDoc app can choose to either be available within minutes for on-demand consultations, or at specific times during the week for pre-scheduled appointments. You can select your doctor, select the time available that is convenient to you, and the doctor will call you back for your consultation at the scheduled time.


Our customer care line 0770773333 is available 24/7. Also you could contact us through our oDoc facebook page and our email, info@odoc.life

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செய்தி ஊடகம் Uncategorized

Connecting low-income earners in Southeast Asia to doctors through mobile-based telemedicine services

A Risk-Free Diagnosis

COVID-19 brought us a lot of challenges we’ve had to overcome. Businesses and industries are struggling to find ways to continue operating while adjusting to the ‘new normal’. However, where there are challenges, there is also innovation and opportunity. With conventional ways to conduct business challenged, interest in digital platforms for business has increasingly grown, with many new enterprises taking advantage of this ‘step forward’. It has also allowed existing platforms to take centre stage and provide their services to aid the public in these trying times. 

One major issue that has arisen from the ongoing pandemic is the challenge of getting decent medical care without being at risk of contracting COVID-19. Although the pandemic is the largest medical concern in the country at the moment, it doesn’t mean that it is the only disease that requires people to seek medical treatment. 

However, because of how potent COVID-19 is in spreading when people gather together, many are now afraid to seek medical consultation for illnesses they have in fear of being exposed to the virus. 

Doctors are also at high risk of being exposed to the virus, which brings a significant health risk to their lives and families. Getting medical help and consultation when needed in areas that are under lockdown could be problematic as well, because of the restrictions and regulations in place. 

Just as many other occasions, technology has given us the solution to navigate around many of these complications and problems we face today. 

Telemedicine 

In a basic sense, telemedicine is when patients consult doctors and get clinical services without meeting face-to-face. Calling the doctor to get some medical advice can be considered a form of telemedicine in this sense. 

Even though telemedicine has only been prevalent in Sri Lanka in a primitive manner, the concept has been taken to greater heights in many countries around the world. The advent of broadband internet, 4G and now 5G continue to help scientists and medical technology developers push the envelope on what we can do within the medical world, including telemedicine. 

Such technology has become more relevant than it has ever been before thanks to the COVID-19 pandemic. 

oDoc 

Would you be surprised to know that telemedicine has already made its way to Sri Lanka in a more polished and refined package than it was before? 

oDoc is one such telemedicine platform that began its operations in 2017 and has been steadily growing. The service connects doctors and patients who use it by enabling them to connect with each other using modern technology and an internet connection. This means you can get the medical attention you need without having to step out of your home, to deal with waiting in lines, exposing yourself to other diseases, and the other hassles that come alongside appointments with a doctor. 

In the present, using the oDoc mobile application gives you the opportunity to consult with a doctor in three minutes or less (a service available all 24 hours a day), and lays claim to a network of over 400 medical professionals, ranging from general practitioners to paediatricians and even psychiatrists. oDoc ensures that all their doctors are registered with the Sri Lanka Medical Council (SLMC) and have over five years of experience practicing medicine. 

oDoc doesn’t limit itself only to medical consultation. It also provides electronic prescriptions and even has your medicine delivered to your home, if that is your wish. 

Although these services are available in Sri Lanka already, the concept of a telemedicine platform may be new to many in Sri Lanka. There might also be misconceptions about its efficacy and capability in treating patients when compared to the more traditional face-to-face consultation. Even doctors might feel apprehensive of utilising telemedicine because of various circumstances. 

Nevertheless, telemedicine services such as oDoc can play a major role in providing the medical care people need without the risk of contracting COVID-19. 

Ceylon Today had the opportunity to speak with Dr. Sabith Salieh who has been using oDoc to learn more about how telemedicine services such as oDoc can assist in providing the basic healthcare.

Discovering oDoc 

Dr. Salieh has been practicing medicine for over 13 years, with11 of them spent in Singapore. After returning to Sri Lanka in 2017, he was introduced to oDoc through a friend who was one of the co-founders of the platform and was interested in the concept of telemedicine and its impact in the field of primary medicine (basic medical care from general physicians). Since then, he has continued to use oDoc as a platform to connect with patients and provide value-added medical care for his patients. Dr. Salieh had this to say about his view on telemedicine and oDoc. 

“Telemedicine is something that has changed with the advancement of mobile technology quite a bit. I believe it will revolutionise primary healthcare.” 

He then continued to explain why he believes so. 

All about convenience 

“Today, everything is about consumer convenience. With the busy lives we live today, people don’t have the time to go to a clinic, wait in line and see the doctor. You’re basically putting your life on hold during that time. That entire process can take more than an hour or two out of your day. People have things to do! It’s inconvenient as well, especially if they are not well and are having a rough time. What telemedicine platforms such as oDoc does is cut away all that unnecessarily wasted time and inconvenience, letting you get access to a doctor with only a few clicks or taps on a screen. You can even have your prescription delivered to your home.” 

Needless to say, a platform such as oDoc truly shows its value during this ongoing pandemic. 

”Definitely,” Dr. Salieh confirmed. “COVID-19 was a catalyst to the already growing user-base for oDoc. This pandemic and the subsequent lockdowns really showed how useful telemedicine can be.” 

Slow adoption due to misconceptions 

Convenient as telemedicine may be, it’s evident that the adoption of the technology isn’t at the rate many would expect of a service that promises such convenience. 

“There is still the misconception that to get a proper diagnosis, you have to physically be in a clinic and that the doctor cannot come up with a diagnosis otherwise. However, if you look at the statistics from the world, results will say otherwise.” 

Dr. Salieh explained that in fact, the only difference between a visit to the clinic and using telemedicine platforms such as oDoc is that the doctor cannot do preliminary inspections such as checking the pulse, feeling the abdomen or listening to the heart and lungs using the stethoscope. 

Although at first it may seem to be a disadvantage, Dr. Salieh told us that with proper doctor-patient communication and knowing the medical history of the patient, a physician can still provide decent medical care to a great extent. 

Using oDoc 

After going through the user interface of oDoc, we found the oDoc mobile application which is available on both the Google Play Store and Apple App Store intuitive, fluid and overall well developed. It’s user-friendly, meaning that if you are new to the service, there is plenty of guidance to help you figure things out. 

Dr. Salieh told us more about his experience as a doctor when adapting to telemedicine. 

”I learnt about telemedicine in my years as a medical student, but telemedicine is something I only started to adopt once I was here in Sri Lanka. It was something that was new to me. But as doctors we have to continuously evolve and I wanted to see how I could make it a part of my consulting.” 

Dr. Salieh told us that he was not alone in that learning curve. Alongside his personal efforts to learn and adapt to telemedicine through his own efforts, he was supported by the oDoc team and their careful guidance and advice in making the transition. 

”I read up about it and the oDoc team did very well in explaining the system, clarified my questions and guided me to learn the system and how it works. They had done all the groundwork needed and kept improving their system regularly based on input by the doctors who were using oDoc. The team was very focused on making sure that patient safety was given the utmost importance.” 

Replacement or enhancement? 

If telemedicine does become ‘the new norm’ in healthcare, we could see a future where we don’t have to worry about waiting in lines to get a medical consultation, fitting doctor’s appointments in our busy schedules or even worry about falling ill and being unable to find basic medical advice while overseas. In fact, all these are now realities with telemedicine platforms.

It has even become an effective way to curb the pressure on doctors to ‘speedrun’ their consultations because of patients waiting in line for their turn.

With so many benefits from telemedicine continuing to become more relevant each day, the question arises if this is the future of healthcare. Would telemedicine continue to evolve until it comes to a point where we no longer need to consult a doctor face-to-face? Dr. Salieh helped us come to an answer.

“When it comes to primary medicine, if you look at what we treat; flu, viral infections, diarrhoea, food poisoning, headaches, migraines – these can be easily treated through telemedicine. If further tests are needed, all the patient needs is to get them done and upload the results into the system and we can have a follow-up. Whenever a doctor ever feels a physical examination is needed, he can refer them to a face-to-face consultation without additional cost for the patient using oDoc.

“As for patients with health conditions such as diabetes or high blood pressure, who require regular follow-ups, all they need to do is get the necessary tests done, upload it to the system and I can consult with them without the patient ever needing to ever step inside the clinic. The patient and the doctor can properly communicate and have their regular follow-ups without the pressure of having to treat the next patient in line. Also, both the doctor and patient can communicate and maintain a continuous providing of care without the limitation of a clinic through a professional, secure platform.”

Essentially, all this means is that telemedicine platforms such as oDoc provide a unique facility where patient-doctor communication is enhanced, while addressing many of the constraints of our traditional consultation model in clinics. Like in many instances where technology comes into play, telemedicine services such as oDoc provide the capacity to enhance the doctor-patient connection.

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செய்தி ஊடகம் Uncategorized

A Risk-Free Diagnosis

A Risk-Free Diagnosis

COVID-19 brought us a lot of challenges we’ve had to overcome. Businesses and industries are struggling to find ways to continue operating while adjusting to the ‘new normal’. However, where there are challenges, there is also innovation and opportunity. With conventional ways to conduct business challenged, interest in digital platforms for business has increasingly grown, with many new enterprises taking advantage of this ‘step forward’. It has also allowed existing platforms to take centre stage and provide their services to aid the public in these trying times. 

One major issue that has arisen from the ongoing pandemic is the challenge of getting decent medical care without being at risk of contracting COVID-19. Although the pandemic is the largest medical concern in the country at the moment, it doesn’t mean that it is the only disease that requires people to seek medical treatment. 

However, because of how potent COVID-19 is in spreading when people gather together, many are now afraid to seek medical consultation for illnesses they have in fear of being exposed to the virus. 

Doctors are also at high risk of being exposed to the virus, which brings a significant health risk to their lives and families. Getting medical help and consultation when needed in areas that are under lockdown could be problematic as well, because of the restrictions and regulations in place. 

Just as many other occasions, technology has given us the solution to navigate around many of these complications and problems we face today. 

Telemedicine 

In a basic sense, telemedicine is when patients consult doctors and get clinical services without meeting face-to-face. Calling the doctor to get some medical advice can be considered a form of telemedicine in this sense. 

Even though telemedicine has only been prevalent in Sri Lanka in a primitive manner, the concept has been taken to greater heights in many countries around the world. The advent of broadband internet, 4G and now 5G continue to help scientists and medical technology developers push the envelope on what we can do within the medical world, including telemedicine. 

Such technology has become more relevant than it has ever been before thanks to the COVID-19 pandemic. 

oDoc 

Would you be surprised to know that telemedicine has already made its way to Sri Lanka in a more polished and refined package than it was before? 

oDoc is one such telemedicine platform that began its operations in 2017 and has been steadily growing. The service connects doctors and patients who use it by enabling them to connect with each other using modern technology and an internet connection. This means you can get the medical attention you need without having to step out of your home, to deal with waiting in lines, exposing yourself to other diseases, and the other hassles that come alongside appointments with a doctor. 

In the present, using the oDoc mobile application gives you the opportunity to consult with a doctor in three minutes or less (a service available all 24 hours a day), and lays claim to a network of over 400 medical professionals, ranging from general practitioners to paediatricians and even psychiatrists. oDoc ensures that all their doctors are registered with the Sri Lanka Medical Council (SLMC) and have over five years of experience practicing medicine. 

oDoc doesn’t limit itself only to medical consultation. It also provides electronic prescriptions and even has your medicine delivered to your home, if that is your wish. 

Although these services are available in Sri Lanka already, the concept of a telemedicine platform may be new to many in Sri Lanka. There might also be misconceptions about its efficacy and capability in treating patients when compared to the more traditional face-to-face consultation. Even doctors might feel apprehensive of utilising telemedicine because of various circumstances. 

Nevertheless, telemedicine services such as oDoc can play a major role in providing the medical care people need without the risk of contracting COVID-19. 

Ceylon Today had the opportunity to speak with Dr. Sabith Salieh who has been using oDoc to learn more about how telemedicine services such as oDoc can assist in providing the basic healthcare.

Discovering oDoc 

Dr. Salieh has been practicing medicine for over 13 years, with11 of them spent in Singapore. After returning to Sri Lanka in 2017, he was introduced to oDoc through a friend who was one of the co-founders of the platform and was interested in the concept of telemedicine and its impact in the field of primary medicine (basic medical care from general physicians). Since then, he has continued to use oDoc as a platform to connect with patients and provide value-added medical care for his patients. Dr. Salieh had this to say about his view on telemedicine and oDoc. 

“Telemedicine is something that has changed with the advancement of mobile technology quite a bit. I believe it will revolutionise primary healthcare.” 

He then continued to explain why he believes so. 

All about convenience 

“Today, everything is about consumer convenience. With the busy lives we live today, people don’t have the time to go to a clinic, wait in line and see the doctor. You’re basically putting your life on hold during that time. That entire process can take more than an hour or two out of your day. People have things to do! It’s inconvenient as well, especially if they are not well and are having a rough time. What telemedicine platforms such as oDoc does is cut away all that unnecessarily wasted time and inconvenience, letting you get access to a doctor with only a few clicks or taps on a screen. You can even have your prescription delivered to your home.” 

Needless to say, a platform such as oDoc truly shows its value during this ongoing pandemic. 

”Definitely,” Dr. Salieh confirmed. “COVID-19 was a catalyst to the already growing user-base for oDoc. This pandemic and the subsequent lockdowns really showed how useful telemedicine can be.” 

Slow adoption due to misconceptions 

Convenient as telemedicine may be, it’s evident that the adoption of the technology isn’t at the rate many would expect of a service that promises such convenience. 

“There is still the misconception that to get a proper diagnosis, you have to physically be in a clinic and that the doctor cannot come up with a diagnosis otherwise. However, if you look at the statistics from the world, results will say otherwise.” 

Dr. Salieh explained that in fact, the only difference between a visit to the clinic and using telemedicine platforms such as oDoc is that the doctor cannot do preliminary inspections such as checking the pulse, feeling the abdomen or listening to the heart and lungs using the stethoscope. 

Although at first it may seem to be a disadvantage, Dr. Salieh told us that with proper doctor-patient communication and knowing the medical history of the patient, a physician can still provide decent medical care to a great extent. 

Using oDoc 

After going through the user interface of oDoc, we found the oDoc mobile application which is available on both the Google Play Store and Apple App Store intuitive, fluid and overall well developed. It’s user-friendly, meaning that if you are new to the service, there is plenty of guidance to help you figure things out. 

Dr. Salieh told us more about his experience as a doctor when adapting to telemedicine. 

”I learnt about telemedicine in my years as a medical student, but telemedicine is something I only started to adopt once I was here in Sri Lanka. It was something that was new to me. But as doctors we have to continuously evolve and I wanted to see how I could make it a part of my consulting.” 

Dr. Salieh told us that he was not alone in that learning curve. Alongside his personal efforts to learn and adapt to telemedicine through his own efforts, he was supported by the oDoc team and their careful guidance and advice in making the transition. 

”I read up about it and the oDoc team did very well in explaining the system, clarified my questions and guided me to learn the system and how it works. They had done all the groundwork needed and kept improving their system regularly based on input by the doctors who were using oDoc. The team was very focused on making sure that patient safety was given the utmost importance.” 

Replacement or enhancement? 

If telemedicine does become ‘the new norm’ in healthcare, we could see a future where we don’t have to worry about waiting in lines to get a medical consultation, fitting doctor’s appointments in our busy schedules or even worry about falling ill and being unable to find basic medical advice while overseas. In fact, all these are now realities with telemedicine platforms.

It has even become an effective way to curb the pressure on doctors to ‘speedrun’ their consultations because of patients waiting in line for their turn.

With so many benefits from telemedicine continuing to become more relevant each day, the question arises if this is the future of healthcare. Would telemedicine continue to evolve until it comes to a point where we no longer need to consult a doctor face-to-face? Dr. Salieh helped us come to an answer.

“When it comes to primary medicine, if you look at what we treat; flu, viral infections, diarrhoea, food poisoning, headaches, migraines – these can be easily treated through telemedicine. If further tests are needed, all the patient needs is to get them done and upload the results into the system and we can have a follow-up. Whenever a doctor ever feels a physical examination is needed, he can refer them to a face-to-face consultation without additional cost for the patient using oDoc.

“As for patients with health conditions such as diabetes or high blood pressure, who require regular follow-ups, all they need to do is get the necessary tests done, upload it to the system and I can consult with them without the patient ever needing to ever step inside the clinic. The patient and the doctor can properly communicate and have their regular follow-ups without the pressure of having to treat the next patient in line. Also, both the doctor and patient can communicate and maintain a continuous providing of care without the limitation of a clinic through a professional, secure platform.”

Essentially, all this means is that telemedicine platforms such as oDoc provide a unique facility where patient-doctor communication is enhanced, while addressing many of the constraints of our traditional consultation model in clinics. Like in many instances where technology comes into play, telemedicine services such as oDoc provide the capacity to enhance the doctor-patient connection.

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HUTCH – oDoc partnership revolutionizes Sri Lankan telemedicine

HUTCH – oDoc partnership revolutionizes Sri Lankan telemedicine

HUTCH, Sri Lanka’s preferred choice for mobile broadband services has partnered with the leading telemedicine service provider oDocbringing24/7 online video GP consultation services directly to the mobile of every Hutch subscriber within three minutes of booking. oDoc real-time virtual consultations minimize the need to physically be present at hospitals/clinics to get medical advice reducing the risk of catching COVID thereby assisting in the country’s pandemic prevention measures.

With Hutch-oDoc service, customers will be protected during the pandemic from unnecessary exposure to infections by reducing time spent at hospitals and clinics. Particularly indispensable for patients or caretakers of patients in the vulnerable populations: senior or immunocompromised who may not feel comfortable visiting hospitals/clinics. Customers will no longer need to waste time travelling or inside waiting rooms for physician channeling and they do not need to rush to hospitals with their infants on minor ailments.

Customers living in remote areas with limited access to medical services can also make use of this service to access quality healthcare from Colombo whilst eliminating their medical related travel costs to Colombo.

The milestone partnership brings oDoc’s top quality virtual video and audio GP consultation services at a very affordable subscription rate of only Rs. 99+taxes per month. Through this service, Customers can avail of unlimited medical consultations at any time of the day from the comfort of their homes. Hutch subscriber can subscribe to this service via dialing *6363#.

Customers that prefer over the phone consultations may also request a callback using the *6363# USSD code. Once requested, a GP will call the user within just three minutes.

oDoc physicians are authorized to issue over the phone prescriptions after detailed online medical consultations of the customer. In a matter of few minutes, customers can access over 600 doctors from the new Hutch-oDoc service.

Having launched the island-wide telemedicine service together with the Ministry of Health (MoH) and Information and Communication Technology Agency of Sri Lanka (ICTA), oDoc’s mission is to uplift national healthcare. oDoc’s partnership with HUTCH enables it to provide medical services to a wider section of society by leveraging HUTCH’s mass subscriber-base that is continuously offered with latest high quality value added services.

Commenting on the new partnership, HUTCH CEO, Thirukumar Nadarasa said: “HUTCH is a socially responsible company that addresses the concerns of the public. Our fullest support is given to such initiatives of taking affordable virtual healthcare to all homes across the nation. Telemedicine has evolved to be a mainstay in healthcare and has become even more critical in the face of COVID19. We at HUTCH are proud to partner with oDoc, a leading telemedicine service provider, to avail easy access healthcare to our loyal subscribers.”

CEO at oDoc Heshan Fernando said: “At oDoc, we focus on providing everyone a means to prioritize their health. With over 300,000 oDoc users and 3500 app downloads per month, we are the pioneers in Sri Lanka’s telemedicine at present. The American Medical Association has confirmed that up to 75% of all physician visits can be handled via video calls, and we are pleased that we can leverage this latest trend. Over 450 doctors who specialize in 50 different areas have joined us in this groundbreaking cause. Having such a service at patients’ disposal frees them of their hassle of frequent hospital visits and bringing huge relief to them.”

Photo Caption: From left oDoc Head of New Business Development and Sales Nabeel Milhan, Co-Founder & CTO Keith De Alwis, Co-Founder & CEO Heshan Fernando and HUTCH General Manager Marketing Hamdhy Hassen, AGM Partnerships & Alliances Firaz Markar

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