AIA – Cambodia

AIA Cambodia gives you and your family free unlimited consultations with GPs and specialists via oDoc

Speak to a doctor from anywhere, anytime, for absolutely free!

Unlimited, 24/7 access to oDoc video consultations with 400+ in-network GP’s and Specialists.

Free unlimited consultations

No credit card details required for sign up.

Your spouse and kids are included, for free.

අදම oDoc ඩවුන්ලෝඩ් කරන්න.

What we Treat?

Advice and Opinions.

Is it normal that my child is doing this? Is it normal that I am feeling this? Might I have dengue? Could I have an expert second opinion? Is there a substitute for this medicine? Should I be taking this medicine after or before meals? Could I stop taking this medicine? Am I having a medical emergency? Should I see a specialist? Do I need counselling? Is it ok that I eat this?

Women's and Men's Health.

Fertility, Family planning/Contraception, Sexual health, STDs, Menstrual and Menopause issues, Sexual problems, Prostate Cancer Risk, Cervical Cancer Risk, Breast Cancer Risk

Minor Urgent Conditions.

Cold & cough, Flu & other viral illness, Nausea and Diarrhea, Allergies, Chronic conditions, Rashes & skin infections, Acne, Back & joint pain, UTI, Eye problems, Ear problems,

Chronic and Terminal.

Cholesterol, High Blood Pressure, Diabetes, Obesity, Thyroid, Age related illnesses, Prescription refills (Where medically required), Palliative care for terminal conditions (e.g. cancer)

Behavioral.

Coping with grief, Depression, Parenting counseling, Child behavior, Problems at work, Financial hardship, Relationship help, Stress and change management, Trauma & PTSD, Addiction (e.g. smoking, alcohol, internet), Bipolar disorders, Eating disorders, LGBT issues

Issues that we don't solve.

Chest pain, Traumatic injuries (e.g. broken bones, cuts, burns), Vomiting, Fainting, Coughing blood, Poisoning, Venomous bites, Other emergency conditions

Frequently Asked Questions.


To put it simply, oDoc is the easiest way to speak to a doctor and get the care you need.
oDoc is an app which connects you with doctors for video, audio and text consultations over your phone. It allows you to book over 600 SLMC registered GPs and specialists, obtain medical advice, receive a prescription (if medically required). This means, the next time you are sick or need to speak to a doctor, you can do this without wasting time and money in traffic, waiting rooms and queues.

AIA Cambodia provides you and your family with the benefit of free consultations from doctors across a range of specialities through your oDoc subscription. Consult doctors via video, audio, and text absolutely free. For any further information, please visit www.odoc.life, call +94 77 077 3333 or email info@odoc.life at any time. My colleagues and I are always ready to help!

If you have an android phone, visit the play store to download the oDoc app. For iphones visit the app store to download the app. Once you download the app, follow the simple registration process. Once you register – You can then, search for the doctor using the search bar or scroll through the page to find your doctor. Tap the profile to view the doctor’s details. Book the visit and share notes with the doctor in advance using our chat screen.

For any further information, please visit www.odoc.life, call +94 77 077 3333 or email info@odoc.life at any time. My colleagues and I are always ready to help!

The chances are, if you ask one of your doctor friends whether they treat their close family and friends over the phone, the answer would be “yes”. oDoc is a way that lets us all have access to high quality care just as conveniently. Phone consultations are very much like the doctor consultations you have experienced already. Your doctor would ask you your age, allergies and previous conditions. You would then discuss the symptoms you have been experiencing, for how long and whether those symptoms are getting better or worse. In the event the doctor feels they don’t have the information necessary to treat you, they will inform you that a physical examination is required and to visit a doctor at a clinic or hospital. Doctors are not in any way incentivised to somehow make a diagnosis on oDoc, as doctors receive the same fee from oDoc that they would for a physical visit on oDoc regardless of whether a diagnosis is made or not. The American Medical Association has found that nearly 75% of regular doctor visits can be handled effectively through video or audio consultations. In fact, in a meta-analysis in of over 90 peer-reviewed clinical trials conducted by Cochrane – a leading global collective of medical researchers – telemedicine was found to be effective or similar outcomes as face-to-face visit. This form of healthcare delivery has gained global acceptance and is in wide use in countries including the US, the UK, India, Indonesia, the UAE and Rwanda.

For any further information, please visit www.odoc.life, call +94 77 077 3333 or email info@odoc.life at any time. My colleagues and I are always ready to help!

The most common conditions that doctors treats over telemedicine platforms like oDoc would be a cold, flu, sinus, digestion, paediatric illnesses, skin conditions, advice on dietary & nutrition-related queries, advice on pain management, advice on women’s health issues, sexual health issues and mental health issues. A video consultation is also a good platform to obtain second opinions, conduct follow up consultations, evaluate lab results and get advice general health-related queries.

For any further information, please visit www.odoc.life, call +94 77 077 3333 or email info@odoc.life at any time. My colleagues and I are always ready to help!

You, your spouse and children are covered by your oDoc subscription provided by AIA Cambodia. You can cover up to 3 of these family members under your subscription. What this means is that, all of you get unlimited free video, audio and text doctor consultations with GPs and specialists on the oDoc app. There will be no per consultation fees, be it doctor fees, channelling fees or oDoc fees for these doctor consultations.

For any further information, please visit www.odoc.life, call +94 77 077 3333 or email info@odoc.life at any time. My colleagues and I are always ready to help!

AIA Cambodia provides you and your family with the benefit of free consultations with doctors across all specialities This includes video, audio and text doctor consultations for you and your covered family members.

To add your family members, simply call oDoc customer care on 077 077 3333 or email info@odoc.life at any time and we’ll get you all signed up.

You are eligible for free unlimited GP and specialist consultations on oDoc and many other benefits including:
  • Free unlimited consultations
  • Access to over 600 doctors covering over 42 specializations
  • On-call GPs who will call you back within 3 minutes 24*7
  • Prescriptions sent directly to your phone
Please note that terms and conditions apply and some benefits are time-sensitive. For any further information, please visit www.odoc.life, call 077 077 3333 or email info@odoc.life at any time. My colleagues and I are always ready to help!

All the over 600 doctors on the oDoc app are Sri Lankan SLMC and Cambodian MCC, registered doctors. All the doctors on the platform have at least 5 years of experience.

There are over 200 specialists practicing on the oDoc app covering over 40 specialisations. These include paediatrics, gynaecology, dermatology, psychiatry and sexual health. All the specialists listed on the app are either board certified or meet the criteria mandated by the SLMC and MCC to be identified as a specialist. Specialists on the oDoc app have over 10, 15 or 20 years experience.

The doctors available to be consulted over oDoc are the same doctors you would meet at major public and private hospitals in the country.


The oDoc service is available 24/7. You can consult our on-demand GP visible right at the top of the home page within 3 minutes at any time of the day. The over 600 GPs and specialists on the oDoc app can choose to either be available within minutes for on-demand consultations, or at specific times during the week for pre-scheduled appointments. You can select your doctor, select the time available that is convenient to you, and the doctor will call you back for your consultation at the scheduled time.

Our customer care line 0770773333 is available 24/7. Also you could contact us through our oDoc facebook page and our email, info@odoc.life

Consult

Who are the Doctors on oDoc?​

Both General Physicians and specialist doctors can be found on oDoc. If you are a registered doctor and would like to channel on oDoc, please get in touch with us!

Choose when to consult, regardless of where or what time of day. Save time for the people that matter most, by tailoring your practice to your specifications.

Monetize all SMS based consultations, and say goodbye to clinic expenses. With oDoc, your clinic goes everywhere you do.

Expand your practice by getting access to a patient base that transcends boundaries. See patients who are continents away in the click of a button.

Some of our oDoc
healthcare partners.

  • Dr. A.C. Mohamed Faleel
  • Dr. Aadhil Aziz
  • Dr. Aasath Hasan
  • Dr. Abdul Haleem
  • Dr. Abdul Gafoor Fahmy
  • Dr. Abdus Sukoor
  • Dr. Afas Mahdoom
  • Dr. Ahamed Anjhazzallah
  • Dr. Ahamed Fareed Samsudeen
  • Dr. Ahamed Fouzan
  • Dr. Ahlam Mohamed Mustafa
  • Dr. Ahmed Nihaj
  • Dr. Ahmed Shiyam
  • Prof. Ajith Sominanda
  • Dr. Akalanka Dodamgoda
  • Dr. Ali Akram Ali Uthuman
  • Dr. Ameen Izzath
  • Dr. Anil Aravinda Wijesekera
  • Dr. Anil Weerasinghe
  • Dr. Anurada Chandrasiri
  • Dr. Anuradha Paranagama
  • Dr. Aresh Rajendra
  • Dr. Aruna Ruwanpathirana
  • Dr. Asela De Silva
  • Dr. Asela Wijesundara
  • Dr. Asiri Gamage
  • Dr. Asmy Hasan
  • Dr. Asoka Ganewatte
  • Dr. Ashoka Bandara
  • Dr. Azam Sheriffdeen
  • Dr. Badrica Gunawardena
  • Dr. Bandula Weerasinghe
  • Dr. Biyanwilage Ruwan Champika Dareeju
  • Dr. Brinda Komakaraja
  • Dr. Buddika Jayasinghe
  • Dr. Chamara Liyanage
  • Dr. Chamath Fernando
  • Dr. Chaminda Goonetilleke
  • Dr. Chaminda Kumara
  • Dr. Chamith Gunasekera
  • Dr. Chamly Premajayantha
  • Dr. Champa Bandusena
  • Dr. Champa Weerasinghe
  • Dr. Champika Gunarathna
  • Dr. Chanaka Aberathne
  • Dr. Chathurika Batuwatige
  • Dr. Chrishan Vethanayagam
  • Dr. Christy Prasad
  • Dr. Damithra De Silva
  • Dr. Dammike Dissanayake
  • Dr. Dharmalingam Prabashankar
  • Dr. Dharshana Tharanga
  • Dr. Deshantha Pathinayake
  • Dr. Dhammika V. Pathirana
  • Dr. Dhananjaya Bulathwatta
  • Dr. Dilan Metiwalakumbura
  • Dr. Dilanka Fernando
  • Dr. Dilanka Tilakaratne
  • Dr. Dinesh Wickramasinghe
  • Dr. Dineshka Aluwihara
  • Dr. Dinuka Guruge
  • Dr. Dinusha De Silva
  • Dr. Druvindra Atapattu
  • Dr. Dukman Indralal
  • Dr. Duleeka Hemamalie Dayarathna
  • Dr. Eshanka Karunagoda
  • Dr. Eranthee Mudalige
  • Dr. Fawaz Ayad
  • Dr. Ganeshamoorthy Sritharan
  • Dr. Gayan Danthanarayana
  • Dr. Gayan Kodithuwakku
  • Dr. Gobith Ratnasingham
  • Dr. Godwin Fonseka
  • Dr. Gunananthan Karthick
  • Dr. H.G.U.A Kumara
  • Dr. Habeeba Sheriff
  • Dr. Hafeelul Ilahi
  • Dr. Haleema Naseemdeen
  • Dr. Halith Mohemad Buhary
  • Dr. Haniffa Hisham
  • Dr. Harshana Jayasinghe
  • Dr. Harshana Karunaratne
  • Dr. Haroon Thowfeek
  • Dr. Himali Atapattu
  • Dr. Himan Kaweendra Galappaththi
  • Dr. Hirosh Dhanapala
  • Dr. Janaka Amarasinghe
  • Dr. Janaka Pushpakumara
  • Dr. Janaka Wannaku
  • Dr. Janaka Wickramasinghe
  • Dr. Jahfar Abdul Majeed
  • Dr. Jayantha Liyanage
  • Dr. Jazeem Abdullah
  • Dr. Kalana Jayaweera
  • Dr. Kapila Fernando
  • Dr. Kandiah Rajendra
  • Dr. Kanthasamy Ravirajah
  • Dr. Kasipillai Vijayasri
  • Dr. Kasun Jayasekara
  • Dr. Kasun Lokuketagoda
  • Dr. Keerthi Jayakody
  • Dr. Keerthisena Beragama Vithanage
  • Dr. Keshinie Samarasekera
  • Dr. Konara Somarathna
  • Dr. Krishapillai Guruparan
  • Dr. Kumara De Silva
  • Dr. Kushan Atukorala
  • Dr. L.M.S.K Liyanaarachi
  • Dr. Lahiru Shyamanga Wickramasinghe
  • Dr. Lakshan Fernando
  • Dr. Lalith Halambarachchige
  • Dr. Lasitha Karunasiri
  • Dr. Leel Gamarathna
  • Dr. M.A.C. Mohamed Ramzy
  • Dr. M.I. Qurshieth
  • Dr. M.M.M Riswan
  • Dr. M.L. Palitha Wimalasena
  • Dr. Mahen Boralessa
  • Dr. Malinda Karunasagara
  • Dr. Manjula Jayaweera
  • Dr. Manjula Karunarathna
  • Dr. Manjula Semasinghe
  • Dr. Manuri Samarakoon
  • Dr. Mekhala Divisekera
  • Dr. Milinda Salpithikorala
  • Dr. Milton Mathushan
  • Dr. Misra Raheem
  • Dr. Mohamed Aadhil
  • Dr. Mohamed Aadhil
  • Dr. Mohamed Azard
  • Dr. Mohamed Fawarz Abuthahir
  • Dr. Mohamed Haniffa Rizfin
  • Dr. Mohamed Kais Mohamed
  • Dr. Mohamed Mujahith
  • Dr. Mohamed Naleem
  • Dr. Mohamed Niyas
  • Dr. Mohamed Sanooz
  • Dr. Mohamed Shafraz
  • Dr. Mohamed Yousuf
  • Dr. Mohammed Nabeel Idroos
  • Dr. Mohamed Nalir Munlir
  • Dr. Muhamad Zafras
  • Dr. Muthuramalingam Ramasubbu
  • Dr. Mylashan Mylvaganam
  • Dr. N.M Shafraz
  • Dr. Nadeeka Sudarshani
  • Dr. Nadeera Weerasinghe
  • Dr. Nadisha Dissanayake
  • Dr. Nalaka Kankanamge
  • Dr. Namal Gunasekara
  • Dr. Nanda Pushpakumara
  • Dr. Nandana Ellepola
  • Dr. Naseem Muhammed Hussain
  • Dr. Navin Ranasinghe
  • Dr. Nawshad Junaideen
  • Dr. Neville Wijewardena
  • Dr. Nihal Sirisena
  • Dr. Nihal Peeris
  • Dr. Nilesh Perera
  • Dr. Nilminee Amarathunga
  • Dr. Nilmini Wijayakoon
  • Dr. Nilupul Handapangoda
  • Dr. Nimal Wijesiri
  • Dr. Nipul Gunawardena
  • Dr. Niranja Mahakumbura
  • Dr. Nirosha De Silva
  • Dr. Nisal Fernando
  • Dr. Nishantha Herath
  • Dr. Nizar Rahman
  • Dr. Nizrin Haseen
  • Dr. Nusair Mohamed
  • Dr. P.V. Ruvini Rasika Perera
  • Dr. P. Y. R Gunathilaka
  • Dr. Pasindu Tillekaratne
  • Dr. Pirabaanandanan Kumarasingham
  • Dr. Poornima Ekanayake
  • Dr. Prabash Hathurusinghe
  • Dr. Prabhath Wickramasinghe
  • Dr. Prasad Rathnayaka
  • Dr. Prasad Srirajitha
  • Dr. Prasadini Perera
  • Dr. Prasanna Sedara Senarath
  • Dr. Primal Aluthgedara
  • Dr. Priyanthi Premarathna
  • Dr. Priyanthika De Alwis
  • Dr. Pubudu Dayarathna
  • Dr. Punyajith Walgampaya
  • Dr. Punniyasingham Jeyanthan
  • Dr. R. Mohamed Janan
  • Dr. R.M. Niyas
  • Dr. R.W.C Samadi
  • Dr. Rafiudeen Ahamed
  • Dr. Rajitha De Silva
  • Dr. Rasitha Karunathilake
  • Dr. Ravindra Welivita
  • Dr. Rikaz Sheriff
  • Dr. Rohitha Pradeep
  • Dr. Roshan Piyarathne
  • Dr. Roshana Mallawaarachchi
  • Dr. Rasheeda Asgerally
  • Dr. Ruswan Mohamed
  • Dr. Ruzna Shihar
  • Dr. Sagarie De Silva
  • Dr. Sajeev Shellvacumar
  • Dr. Saman Vipula
  • Dr. Samantha Weththasinghe
  • Dr. Sampath Nanayakkara
  • Dr. Sampath Ranabahu
  • Dr. Sampath Wijesooriya
  • Dr. Sandaruwan Liyanage
  • Dr. Sandun Rathnayake
  • Dr. Sankha Randenikumara
  • Dr. Sasitha Fernando
  • Dr. Sathyajith Ihalagama
  • Dr. Savinki Rambadagalla
  • Dr. Sepalika Jayamaha
  • Dr. Shafraz Majumudeen
  • Dr. Shafraz Shaheid
  • Dr. Shanika Sharma
  • Dr. Shanika Kumarasiri
  • Dr. Shanjeeban Ponnudurai
  • Dr. Shashika Weeratunga
  • Dr. Shiran Motha
  • Dr. Shiyana Ibrahim
  • Dr. Sisira Ariyapala
  • Dr. Sisira Vidanagamage
  • Dr. Sivakaran Sinnathurai
  • Dr. Sivanandarajah Sivsubramaniam
  • Dr. Sooriyar Udayachandren
  • Dr. Srikanth Kanapathipillai
  • Dr. Subodha Sumanadasa
  • Dr. Sudesh Rupasinghe
  • Dr. Sudharsan Subramaniam
  • Dr. Suhail Abdul Wahab
  • Dr. Suhail Yoosuf
  • Dr. Samantha Kumarage
  • Dr. Suneth Lindamulage
  • Dr. Surendrajith Sivagnanasunderam
  • Dr. T.A.H Devapriya
  • Dr. Thangarasa Jeevaraaj
  • Dr. Tharindu Subasinghe
  • Dr. Thilina Liyanage
  • Dr. Thilina Maduranga
  • Dr. Thivanka De Silva
  • Dr. Thushara Priyawansha
  • Dr. U.H.J.P. Dayaratna
  • Dr. Upali Mapitigama-Arachchi
  • Dr. Upali Piyarathna
  • Dr. Upendra Wariyapola
  • Dr. W.M.A. Wijekoon
  • Dr. W. P. N. Sisira Kumara
  • Dr. Wasantha Kumara
  • Dr. Wasantha Gunatillaka
  • Dr. Yasas Abeywickrema
  • Dr. Yasas Gabadage
  • Dr. Yasar Pathirana
  • Dr. Yazdaan Alimudeen
  • Dr. Yuwani Attanayake
  • Dr. Sanjeewa Gunasekera
  • Dr. Nadisha Badanasinghe
  • Prof. Neelika Malavige
  • Mr. Fahmy Nifras Kariapper
  • Dr. Y.K.M. Lahie
  • Dr. Gotabhaya Ranasinghe
  • Dr. Pandula Athauda-arachchi
  • Dr. S. Mithrakumar
  • Dr. Lasith Uyanege
  • Ms. Nathalie Panabokke
  • Mrs. Samitha Hameed
  • Dr. Shamistra Soysa
  • Dr.A.M.Mohamed Riyaz
  • Dr. Indika Weerapperuma
  • Dr. M.K. Chandrasekara
  • Dr. Salman Faris
  • Dr. Sumudu Medawela
  • Dr. Chathurarya Siriwardena
  • Dr. D.H. Liyanage
  • Dr. Januka Galahitiyawa
  • Dr. Kanchana Mallawaarachchi
  • Dr. Nayana Perera
  • Dr. Nishantha Pathirana
  • Dr. Premini Rajendiran
  • Dr. Sanjeeva Hulangamuwa
  • Dr. Sanjeewani Fonseka
  • Dr. S.R. Arulenthiran
  • Dr. V.G. Abeywickrama
  • Dr. Vijani Somarathne
  • Dr. Wipula Warnasuriya
  • Dr. M.S.M Firdouse
  • Mrs. Sigrid De Silva
  • Dr. Nazreen Nakeeb
  • Dr. H. Ratnayake
  • Dr. Chandra Jayasuriya
  • Dr. Manaff Sheriff
  • Dr. Abdul J.M Uwais
  • Dr. Danthanarayanage Saranathilake
  • Dr. C.M. Asela Anthony
  • Dr. Harsha Gunasekara
  • Dr. Marsuk Uwais
  • Dr. Sabith Salieh
  • Dr. Shabbir Akbarally
  • Dr. Shihari S Abeysena
  • Dr. Sujatha Wattegama
  • Dr. Thurul Attygalle
  • Dr. Gunatheepan Jeyarajah
  • Dr. Jayaindra Fernando
  • Dr. M.M. Faiz
  • Dr. Rajiv Rajendran
  • Dr. Wasantha Wijenayake
  • Dr. Lahiru Prabodha
  • Dr. Aruna Nandasena
  • Dr. Kalana Parana Palliya Guruge
  • Dr. Chandana Kanakaratna
  • Dr. Chandrani Somaratne
  • Dr. Bimali Ranathunga
  • Dr. Shanika Arsecularatne
  • Dr. Roshan Jayasuriya
  • Dr. Shyama Basnayake
  • Dr. Premil Rajakrishna
  • Prof. Rezvi Sheriff
  • Dr. Chandana Kanakaratna
  • Dr. Abdeali Alibhoy
  • Dr. Arjuna Fernando
  • Dr. Anusha Kaneshapillai
  • Dr. Chamini De Silva
  • Dr. Disna Kumari
  • Mrs. Harshini Meegaswatte
  • Dr. Shamil Fowzath
  • Ms. Shehanie Ariyaratne
  • Dr. Ajith Rajapakse
  • Dr. A.R.J.P Niyas
  • Dr. Lasantha Vidana-Arachchi
  • වෛද්‍ය රොශාන් සයීඩ්
  • Dr. S.F.L Akbar
  • Dr. Shemoon Marleen
  • Dr. Sakuntala Seneviratne
  • Dr. Sampath Gnanarathne
  • Dr. Sampath Kariyawasam
  • Dr. Prasanna Dissanayake
  • Dr. Lakshman Obeysekara
  • Dr. Sarath Wattegama
  • Dr. Amila De Alwis
  • Dr. Anoma Jayathilaka
  • Dr. K.H Dammika Madhusankha
  • Dr. Wasantha Gamage
  • Dr. Nadeena Jayasuriya
  • Dr. Ashan Abeyewardene
  • Dr. Chandana Herath
  • Dr. Chinthaka Wijedasa
  • Dr. Devaka Ratnapala
  • Dr. Dhanajit Jayasuriya
  • Dr. Hiran Amarasekera
  • Dr. Manil Fernando
  • Dr. Narada Ranasinghe
  • Dr. Thisara Weerasuriya
  • Dr. Upali Banagala
  • Dr. Ajith Amarasinghe
  • Dr. B.J.C Perera
  • Dr. Chamilka Jayasinghe
  • Professor. Dulanie Gunasekera
  • Dr. Hashir Ariff
  • Dr. Lakkumar Fernando
  • Dr. Nalika De Silva
  • Dr. P.W. Prasad Chathurangana
  • Dr. Priyanthi Molligoda
  • Dr. Ramya De Silva
  • Dr. Rasika Gunapala
  • Dr. Rohitha Seniviratne
  • Dr. Samantha De Silva
  • Dr. Sanath P. Lamabadusuriya
  • Dr. Saraji Wijesekara
  • Dr. Sri Lal De Silva
  • Dr. R Ajanthan
  • Dr. Rayes Mustafa
  • Dr. Mahendra Somathilaka
  • Dr. Lasantha Mahanama
  • Dr. Chryshanth Dalpatadu
  • Dr. Ananda Lamahewage
  • Mr. Chameera Sampath
  • Mr. Noel Gunasekera
  • Dr. Ahamed Riyaaz
  • Dr. Kanishka Dissanayake
  • Dr. Laknath Welagedara
  • Dr. Muthuppiiai Murugamoorthy
  • Dr. Namal Ulluvisheva
  • Dr. Shehan Silva
  • Dr. Sisira Siribaddana
  • Dr. Sundaresan Thedchanamoorthy
  • Dr. Thushara De Silva
  • Dr. Thurul Attygalle
  • Dr. Wimalasiri Uluwattage
  • Mr. D.K. Anthony
  • Mr. Gopi Kitnasamy
  • Dr. Nipun Anuradha
  • Mr. Sanath Samarakoon
  • Ms. Tanya Wijesinghe
  • Dr. Dammika Dissanayake
  • Dr. Sathis Wijemanne
  • Dr. Anuruddha Dissanayake
  • Dr. Chathurie Suraweera
  • Dr. Ferdinan Perera
  • Dr. Heshan Gunawardene
  • Dr. Kamal Walgama
  • Dr. Kosala Amaranayake
  • වෛද්‍ය මාලිකා වීරසිංහ
  • Dr. Manisha Dalpatadu
  • Dr. Manoj Panamulla
  • වෛද්‍ය පබසරී ගිනිගේ
  • වෛද්‍ය රනිල් අබේසිංහ
  • Dr. Raveen Hanwella
  • Dr. Ravimal Galappaththi
  • Dr. Sumedha Samankantha
  • Dr. Uditha Kodithuwakku
  • Dr. Pritheeviraj Wijekoon
  • Dr. K. A. M Ariyaratne
  • Ms. Manthi Dilruwa Disanayake
  • Dr. Nimisha Muttiah
  • Dr. Namith Sankalpana
  • Dr. Padmalal Pathirage
  • Dr. Seevali Jayawickrama
  • Dr. Amanthana Marasinghe
  • Prof Mandika Wijeyratne
  • Dr Nalaka Gunawansa
  • Dr. Ajith Karawita
  • Dr. Kulasiri Buddhakorala

අදම oDoc ඩවුන්ලෝඩ් කරන්න.

Startups

oDoc for Teams.

Unlimited free video consultations with GPs for your whole team and their families. At only ₹990 per month.*

*Only teams with 55 members or less are eligible for this package.

High quality Healthcare, at a super Affordable price.

24/7 access to a doctor, within 3 minutes

Get instant advice from a medical professional when and where you need it. 

Unlimited consultations for the whole family

Your oDoc subscription covers your entire team, and their families.

Reduce absenteeism & increase productivity

A healthier team is a more productive team (and one that takes far less sick leave)

ග්‍රාහක සැලැසුමෙහි විස්තර

₹990

Per Month /
(For teams with up to 55 members)

Covers the employee’s entire family

Unlimited free consultations 

24/7 access 

Valid e-prescriptions 

Personalized medical content.

& much more.

Our customers include:

“Partnering with oDoc has proved very valuable to us. Absenteeism rates have fallen, productivity has improved, and our employees have benefited greatly. I would encourage businesses to embrace telemedicine, and I’m happy to be among the first teams in the country to offer this to my staff.”

Samath Gammampila - Country Manager at Aramex

Get your team on oDoc today.

Hutch

"මං අසනීප වෙලා ඉදිද්දි, පාන්දර 3 ට විතර වෛද්‍යවරයකු එක්ක කතා කරන්න අවස්ථාවක් හදලා දුන්නාට හච් වලට බොහොම ස්තූතියි. ඒ වෛද්‍යවරයාගෙන් බෙහෙත් තුණ්ඩුවක් ෆෝන් එකට ගෙන්නගන්නත් මට පුලුවන් උනා."
සුරංග - හච් පාරිභෝගිකයෙක්
"රුපියල් 99/- කට උසස් මට්ටමේ සෞඛ්‍ය සේවාවක් ලබාගන්න පුලුවන් කියන්නේ ඇත්තටම පුදුමාකාර වාසියක්. මේ සේවාව නිසා මගේ බිරිඳට සහ දුවට, අපිට කවදාවත් රෝහලකට ගිහින් චැනල් කරගන්න බැරි මට්ටමේ වෛද්‍යවරුන්ගෙන් වෛද්‍ය උපදෙස් ලබාගන්න පුලුවන් උනා."
විමල් - හච් පාරිභෝගිකයෙක්
"මගේ දියවැඩියාව සහිත දෙමව්පියන්ට දැන් දවසේ ඕනෑම වෙලාවකදි වෛද්‍යවරයක් එක්ක කතා කරන්න පුලුවන් කියලා හිතෙද්දි, මට පුදුමාකාර සැහැල්ලුවක් දැනෙනවා."
චතුරිකා - හච් පාරිභෝගිකයෙක්

අදම oDoc ඩවුන්ලෝඩ් කරන්න.

ඔබට, නිතරම වෛද්‍යවරුන් හමුවීමට යාමට අවශ්‍ය වැඩිහිටි දෙමව්පියන් සිටීද? එසේ නම් මේ සේවාව ඔබ වෙනුවෙන්මයි. දවසේ පැය 24 පුරා, ඕනෑම වෙලාවක වෛද්‍යවරයකුට කතා කරන්න.

ලියාපදිංචි වීමට *6363# අමතන්න
ඔබේ කාර්යබහුලත්වය නිසා වෛද්‍යවරයකු හමුවීමට යාමට වත් වෙලාවක් නැති ද? එසේ නම් ඔබට පහසු වෙලාවක, සුවපහසු තැනක සිට වෛද්‍යවරයකු හා කතා කරන්න.


ලියාපදිංචි වීමට *6363# අමතන්න
නිරතුරුව ඔබේ දරුවන්ගේ සෞඛ්‍යාරක්ෂාව පිළිබඳව විමසිල්ලෙන් සිටින්න.



ලියාපදිංචි වීමට *6363# අමතන්න
ඔබට දියවැඩියා රෝගී තත්වය හා රුධිරගත සීනි මට්ටම පාලනය කිරීමට අවශ්‍ය ද? ඔබේ රුධිරගත සීනි මට්ටම හා රුධිර පීඩනය පාලනය කරගැනීම සඳහා ඕනෑම වෙලාවක වෛද්‍යවරයකු සමග කතා කරන්න.

ලියාපදිංචි වීමට *6363# අමතන්න

Frequently Asked Questions.

ඔබට ඕඩොක් ඇප් එකෙහි සිටින සියළුම රජයේ වෛද්‍යවරුන් සමඟ අසීමිත ලෙස සම්බන්ධ වීමට හැකියාව ලැබේ. මේ වෛද්‍යවරුන් හා සම්බන්ධ වීමට ඔබට වැය වන්නේ මිනිත්තු තුනක් වැනි ඉතා කුඩා කාලයකි.

*6363# අමතා අංක එබීමෙන් ඔබට මෙම සේවාව ක්‍රියාත්මක කරගත හැකිය.

ඔබට මෙම සේවාව සඳහා මසකට රුපියල් 99/- ක් හා අදාළ බදු අය කෙරේ.

ඔබට මෙම සේවාව සඳහා අදාළ මුදල අය කරගත් බවට හා ඔබ සාර්ථකව ඕඩොක් සමඟ ලියාපදිංචි වූ බව තහවුරු කරමින් කෙටි පණිවිඩ දෙකක් ලැබෙනු ඇත. ඔබ ඕඩොක් ඇප් එකට ලොග් වූ වහාම (ඕඩොක් ඇප් එක ගූගල් ප්ලේ ස්ටෝර් වෙතින් හෝ ඇපල් ඇප් ස්ටෝර් වෙතින් ඩවුන්ලෝඩ් කරගත හැකිය) ඔබට නොමිලේම වෛද්‍යවරුන් සමඟ අසීමිත ලෙස සම්බන්ධ වීමේ අවස්ථාව හිමි වේ.

ඔව්! ඔබගේ හච් අංකයෙන් *6363# අමතා ඕඩොක් සේවාවට ලියාපදිංචි වීමෙන් පසු අංක 1 තෝරන්න. ඉන්පසුව ඕඩොක් හි වෛද්‍යවරයකුගෙන් ඔබට දුරකථන ඇමතුමක් ලැබෙනු ඇත.

නැහැ. ඔබ එක් වරක් ලියාපදිංචි වූ පසු, නැවත අවලංගු කරන තෙක් දිගටම ඔබට ඕඩොක් සේවාව හිමිවනු ඇත.

ඔබ නික්ම යෑමට තීරණය කිරීම අපිට කණගාටුවට කරුණක්!

ඕඩොක් සේවාව අවලංගු කිරීම සඳහා *6363# අමතා අංක 3 තෝරන්න. ඔබ සේවාව අවලංගු කළ නමුත්, ඒ මාසය සඳහා ඔබට ඉතිරිව ඇති කාලය පුරාම ඕඩොක් සේවාව ලබාගැනීමට ඔබට අවස්ථාව තිබේ.

බැහැ. මෙම සේවාව සාමාන්‍ය වෛද්‍යවරුන් හා සම්බන්ධ වීම සඳහා පමණයි. නමුත් ඔබට විශේෂඥ වෛද්‍යවරයෙකු හා කතා කිරීමට අවශ්‍ය නම්, ඒ අවශ්‍ය විශේෂඥ වෛද්‍යවරයාව තෝරා, අදාළ මුදල ගෙවීමෙන් පසු ඔබට එම වෛද්‍යවරයා සමග වෛද්‍ය හමුවක් වෙන්කරවා ගැනීමට හැකියාව තිබේ.

    • ඔබට ඇත්තේ ඇන්ඩ්‍රොයිඩ් දුරකථනයක් නම් ගූගල් ප්ලේ ස්ටෝර් එක වෙත හෝ ඇපල් දුරකථනයක් නම් ඇපල් ඇප් ස්ටෝර් එක වෙත හෝ යන්න.
    • oDoc ඇප් එක සර්ච් කරන්න
    • oDoc ඇප් එක ඩවුන්ලෝඩ් කරගන්න
  1. ඔබට පහත ඇති ලින්ක් එක ඔස්සේ ද oDoc ඇප් එක ඩවුන්ලෝඩ් කරගත හැකිය :
    www.odoc.life/get

ප්‍රථමයෙන්ම ඔබ ඕඩොක් ඇප් එකේ ගිණුමක් සාදාගත යුතුය. ඉන්පසුව ඔබට ඇප් එක හරහා ඔබ කැමති වෛද්‍යවරයකු සමග වෛද්‍ය හමුවක් වෙන්කරවා ගත හැකිය. ඔබ වෙන්කරවා ගැනීම සිදුකළ වහාම එම වෛද්‍යවරයා සමග ඔබට චැට් බොක්ස් එකක් විවෘත වනු ඇත. ඔබට එහි ඔබේ අසනීපය හා සම්බන්ධ වාර්ථා, ඡායාරූප හා කෙටි පණිවිඩ යැවිය හැකිය. ඔබ වෙන්කරවා ගැනීම යොදාගත් වෙලාවට වෛද්‍යවරයා විසින් ඔබට දුරකථනය හරහා ඇමතුමක් ලබාදෙනු ඇත.

කැස්ස, හෙම්බිරිස්සාව,බඩේ රුදාව, ළමා රෝග, චර්ම රෝග, ආහාර පාලනය, පෝෂණය, කාන්තාවන්ගේ සෞඛ්‍යය ගැටළු, ලිංගික සෞඛ්‍යය සහ මානසික සෞඛ්‍යය ආශ්‍රිත වෛද්‍ය උපදෙස් ඔබට ඉතා පහසුවෙන් ලබාගත හැකිය.

    • අප වෛද්‍ය උපදෙස් ලබාදෙන්නේ මුහුණට මුහුණ හමුවී පරීක්ෂා කිරීම අවශ්‍ය නොවන අසනීප තත්ව සඳහා වේ.
    • වෛද්‍ය හමුවීම් වලින් 75% කටත් වැඩි ප්‍රමාණයක් ඉතාමත් සාර්ථකව දුරකථනය හරහා සිදුකළ හැකි බවට විවිධ පරීක්ෂණ හා අධ්‍යයන මගින් සනාථ වී ඇත.
    • ඔබේ අසනීප තත්වය සඳහා වෛද්‍යවරයකු විසින් ඔබව මුහුණට මුහුණ හමුවී රෝග නිර්ණය, පරීක්ෂාව හා ප්‍රතිකාර කිරීම අවශ්‍ය නම්, අපේ වෛද්‍යවරුන් විසින් ඔබට ඒ පිළිබඳව දන්වනු ඇත.
    • වෛද්‍ය හමුවක් වෙන්කරවා ගැනීම සඳහා ඇප් එකෙහි ඇති “See a Doctor” බට්න් එක ක්ලික් කරන්න
    • ඊළඟට “Confirm Purchase” බට්න් එක ක්ලික් කරන්න.
    • එසේ කළ පසු චැට් බොක්ස් එකක් විවෘත වනු ඇත. වෛද්‍යවරයා විසින් ඔබව අමතන තෙක් ඔබේ අසනීපය හා සම්බන්ධ විස්තර හා ඡායාරූප ඒ හරහා වෛද්‍යවරයා වෙත යවන්න.
    • ඔබ වෛද්‍ය හමුව යොදාගත් වේලාවට වෛද්‍යවරයා විසින් ඔබට දුරකථන ඇමතුමක් ලබාදෙනු ඇත. (දුරකථන ඇමතුම ලබාගත හැක්කේ වෛද්‍යවරයාගෙ දෙසින් පමණි)

වෛද්‍ය හමු ටැබ් එක වෙත යන්න.

එහි ඔබ සමග වෛද්‍ය හමුව සිදුකළ වෛද්‍යවරයාගෙ නම සොයාගෙන, ඔහුත් සමග චැට් බොක්ස් එකක් විවෘත කරගන්න.

ඔබේ ඖෂධ වට්ටෝරුව එම චැට් බොක්ස් එකේ තිබෙණු ඇත.

ඇමතුම සම්බන්ධ නොවීමට හේතූ කිහිපයක් තිබිය හැකිය :

  • ඔබේ අන්තර්ජාල සම්බන්ධතාවයේ වේගය මන්දගාමී විය හැකිය
    • ඔබේ දුරකථනය 4G හෝ වයිෆයි සඳහා සම්බන්ධ වී ඇත්දැයි නැවත පරීක්ෂා කර බලන්න. සම්බන්ධ වී නැතිනම් 4G සබඳතාවය තිබෙන තැනකට දුරකථනය රැගෙන යන්න, නැතිනම් වයිෆයි හා සම්බන්ධ වන්න.
  • ඔබේ දුරකථනයේ කැමරාව, මයික්‍රපෝනය, storage සහ දුරකථන ඇමතුම් ලබාගැනීම සඳහා ඔබ විසින් oDoc ඇප් එකට අවසර ලබාදී නැත.
    • ඔබට ඇත්තේ ඇන්ඩ්‍රොයිඩ් දුරකථනයක් නම් පහත පියවර අනුගමනය කරන්න :
      settings 
      වෙත යන්න
      Apps / Applications 
      තෝරන්න
      ඊළඟට oDoc ඇප් එක තෝරාගන්න
      එහි ඇති Permissions කොටසට යන්න
      ඉහත සඳහන් අවසර 4ම ලබාදී ඇත්දැයි බලන්න, ලබාදී නැතිනම් අවසර ලබාදෙන්න
        1.  
    • ඔබට ඇත්තේ ඇපල් දුරකථනයක් නම් පහත පියවර අනුගමනය කරන්න :
        1. settings වෙත යන්න
        2. එහි oDoc ඇප් එක තෝරන්න
        3. දුරකථනයේ කැමරාව, මයික්‍රපෝනය, background app refresh සහ මොබයිල් ඩේටා සඳහා අවසර ලබාදී ඇත්දැයි බලන්න, ලබාදී නැතිනම් අවසර ලබාදෙන්න

කොළඹ 1-15 හා තදාසන්න ප්‍රදේශ වලට පැය 02 ක් ඇතුලත ඖෂධ ගෙනැවිත් දෙන බවට oPharma විසින් සහතික වේ.

රු. 1,000/- ට වඩා වැඩි ඖෂධ ලැයිස්තු වලින්, ගෙනැවිත් දීමේ ගාස්තු අය නොකෙරේ. අපගේ අනිකුත් ඖෂධ බෙදාහැරීමේ කණ්ඩායම් වලද ගෙනැවිත් දීමේ වෙලාව හා මුදල පමණක් වෙනස් වන අතර, ආවරණය කරන දුර ඉහත පරිදිම වේ.

විකල්පය A (ඔබ දැනටමත් oDoc හරහා වෛද්‍යවරයෙකුගෙන් වෛද්‍ය උපදෙස් ලබා ඇත්නම්) :

  • වෛද්‍ය හමු ටැබ් එක වෙත යන්න.
  • ඉන් ඔබ සමග වෛද්‍ය හමුව සිදුකළ වෛද්‍යවරයාව සොයාගන්න
  • එහි ඖෂධ වට්ටෝරුව යට ඇති නිල් පැහැති බට්න් එක එබීම මගින් oPharma හෝ වෙනත් විකල්පයක් හරහා ඖෂධ ඔබේ නිවසටම ගෙන්වා ගැනීම සඳහා ඉල්ලීමක් සිදුකළ හැකිය.

විකල්පය B (ඔබට ඇත්තේ ඕඩොක්–නොවන ඖෂධ වට්ටෝරුවක් නම්) :

  • Online ටැබ් එකෙහි ඇති “Get Medicine Delivered” මත ක්ලික් කරන්න
  • ඔබේ ඖෂධ වට්ටෝරුවේ ඡායාරූපයක් අප්ලෝඩ් කරන්න නැතිනම් ඔබට අවශ්‍ය ඖෂධ එහි ටයිප් කරන්න
  • oPharma හෝ වෙනත් විකල්පයක් හරහා ඖෂධ ඕර්ඩර් කරන්න

Terms and Conditions

Terms and Conditions

These Terms and Conditions (“Terms”) govern the use of and access to https://odoc.life/ (“Website”) and the mobile application oDoc (“App”) (the Website and App are collectively referred to as “Platform”, which includes all content, software, and services available on the Platform). The Platform is owned and operated by IPay Ceylon (Private) Limited, with its registered office at 100/1, Sri Jayawardenapura Mawatha, Rajagiriya, Sri Lanka and its affiliates (collectively referred to as “oDoc”, “IPay”, “we”, “us”, or “our”). These Terms include our privacy policy, available at https://odoc.life/privacy (“Privacy Policy”), and any guidelines, additional terms, policies, or disclaimers made available by or issued by oDoc from time to time. We reserve the right to offer our users with free trials. These Terms would continue to apply to use of such free trials.

These Terms constitute a binding and enforceable contract between oDoc and you, an end user of the Platform and the services available through the Platform (“you”, “user”). You may authorise other persons to use the Platform on your behalf in certain cases; in such events, you shall be liable for all acts or omissions of the person you authorise to use the Platform. If you are using the Platform on behalf of another party, you represent and warrant that (a) these Terms have been explained in their entirety to you and (b) you have the authority to enter into these Terms on behalf of such party and bind such party to these Terms. You represent and warrant that you have full legal capacity and authority to agree and bind yourself to these Terms.

You represent that you are over 18 years of age. If you are below the age of 18, you may only use the Platform if your guardian or parent has expressly agreed to these Terms on your behalf, and your guardian or parent shall be responsible and liable for your obligations arising out of these Terms.

By using the Platform, you agree that you have read, understood, and are bound by these Terms as amended from time to time, and that you comply with the requirements listed herein. If you do not agree to all of these Terms or comply with the requirements herein, please do not access or use the Platform.

(a) The Platform helps you connect with qualified persons specialised in various fields of healthcare and related services (for the purposes of these Terms, referred to as “Healthcare Service Providers”). The Platform allows Users to schedule appointments with Healthcare Service Providers and consult them through chat features, videos, and phone calls. Healthcare Service Providers may, based on their diagnosis, provide Users with medical advice, professional opinions, general advice, prescriptions, or other recommendations.

(b) The Platform allows you to choose one of the subscription plans we offer (“Subscription Plan”). Your use of and access to the Platform is subject to your purchase of a Subscription Plan. In addition to Subscription Plans, oDoc may offer you different methods of accessing the Platform. For convenience, all methods that allow you to use the Platform – including, without limitation, pay per use models – will fall within the scope of “Subscription Plans” for the purposes of these Terms.

(c) User Account

(i) You can consult with Healthcare Service Providers on the Platform through an account you create, or authorise someone to create on your behalf, or through a central corporate account provided by your employer (“User Account”). Depending on the type of subscription model you have availed, you may have the right to create sub-accounts for your family members that are linked to your User Account or provide your immediate family members with access to your User Account.

(ii) We might require you to share information, including information pertaining to your identification in the process of creation of the User Account. You agree that all information provided in this regard is complete, true, and accurate. Separately, you should ensure the confidentiality of details of the User Account, including usernames and passwords. Please note that all personal information shared with us shall be treated and processed in accordance with our Privacy Policy. 

(iii) You are solely responsible and liable for all activities that take place on or through the User Account. We are not liable for any unauthorised access to User Accounts, including but not limited to hacking and security breaches. We reserve, at our sole discretion, the right to suspend a User Account if we are of the opinion that the User Account is being accessed by an unauthorised party.

(d) The Company reserves the right to manage the hours of when Healthcare Service Providers are made available online through the Platform.

(e) Depending on your requirements, and subject to the other terms hereunder, you may either book an appointment with a specific Healthcare Service Provider of your choice on the Platform or choose to have an appointment booked with the next available Healthcare Service Provider. Where you are choosing your Healthcare Service Provider, the Platform will allow you to access details of Healthcare Service Providers, including their basic information, qualifications, and other users’ ratings. This will help you make an informed choice. Please note that certain Healthcare Service Providers may require you to book an appointment in advance. Further, the Platform may allow you to select a language of consultation of your choice. You agree and acknowledge that Healthcare Service Providers have the sole right to accept or reject your appointment. If a Healthcare Service Provider cancels a confirmed appointment, you may be entitled to refunds for any fees paid on the Platform as determined by oDoc.

(f) Healthcare Service Providers have the right to deny consultations in certain cases. This may happen for different reasons, including without limitation, if the Healthcare Service Provider is of the opinion that your ailment requires a physical consultation to treat you effectively. You will not be charged for consultation fees, if applicable, for cases covered under this clause.

(g) Subject to the payment of a cancellation fee, you are entitled to cancel an appointment with a Healthcare Service Provider prior to the commencement of the consultation.

(h) If you are unable to complete a consultation with a Healthcare Service Provider due to a technical failure at your end, and if you cannot connect within two minutes from the time the connection was lost, the consultation session will automatically terminate. You shall not be entitled to a refund in such cases.

(a) The Platform allows you to upload materials and information, including but not limited to documents, images, notes, and video and sound recordings (“User Information”). You understand that User Information is shared with the Healthcare Service Providers you select. Healthcare Service Providers may use your User Information to diagnose or otherwise advise you.

(b) You hereby grant us a non-exclusive, worldwide, perpetual, transferable, sublicensable, and royalty-free license to use, display, store, host, communicate, make available, modify, adapt, translate, and create derivative works of the User Information (i) for the functioning of and in connection with the Platform and (ii) in order to share the User Information with Healthcare Service Providers that you select through the Platform.

(c) You represent and warrant that (i) your User Information does not and shall not contain any viruses, corrupted data, or other harmful, disruptive, or destructive files or content, and (ii) all User Information is true, complete, and accurate.

(d) You represent and warrant that your User Information is not defamatory, libelous, hateful, violent, obscene, pornographic, unlawful, or otherwise offensive.

(e) Our treatment of User Information shall be in accordance with our Privacy Policy and applicable law.

(a) You shall not use the Platform in any manner except as expressly permitted in these Terms. Without limiting the generality of the preceding sentence, you may not:

(i) except as may be provided hereunder, copy, display, distribute, modify, publish, reproduce, store, transmit, post, translate, create any derivative works of any content made available on the Platform, the Platform, or any portion thereof; 

(ii) use the Platform to transmit any data or send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware, or any other harmful programmes or similar computer code designed to adversely affect the operation of any computer software or hardware; 

(iii) use any robot, spider, scrapers, crawlers, avatars, data mining tools or the like, other automated devices or processes, or manual process to monitor or copy the Platform or any portion thereof; 

(iv) make any back-up or archival copies of the Platform or any part thereof; 

(v) engage in the systematic retrieval of content from the Platform to create or compile, directly or indirectly, a collection, compilation, database or directory without our prior written permission; 

(vi)re-license, sub-license, rent, or lease the rights to use or access the Platform or any content or service available on the Platform; 

(vii) act in an abusive or threatening manner or use abusive or threatening language on or through the Platform; 

(viii) use the Platform in (A) any unlawful manner, (B) for fraudulent or malicious
activities, or (C) in any manner inconsistent with these Terms;

(ix) violate applicable laws in any manner; 

(x) when using the Platform under a Subscription Plan, use the Platform at a frequency that would be deemed to be unreasonable and/or higher than a frequency that would be reasonably required to receive relevant healthcare. What would be a reasonable level in this regard would be determined at our sole discretion and would be based on the advice of a Healthcare Service Provider consulted by us.

(b) You should not use the Platform in an emergency, if you believe you require serious medical treatment, you believe your ailments require physical examinations, and in the event of accidents.

(c) You shall be solely responsible for ensuring compliance with the various applicable laws, and you shall be solely liable for any liability that may arise due to a breach of your obligations in this regard.

(d) You shall extend all cooperation, at your cost, to us in our defence of any proceedings that may be initiated against us due to a breach of your obligations or covenants under these Terms.

(e) You agree we may contact you to develop and share testimonials, anonymous case studies, marketing materials, and measurement criteria for the value, benefits, and cost savings derived from the Platform.

(f) You agree to receive video, audio, and text information from Healthcare Service Providers, including for the purposes of conducting both, professional and medical consultations. If a Healthcare Service Provider cannot complete a video, audio, or text communication with you to the Healthcare Service Provider’s satisfaction, you agree to receive communications over GSM, VoIP, or other services from the Healthcare Service Provider in order to continue or complete the communication as the case may be.

(g) You agree to receive communications, including text messages, push notifications, calls and emails, from oDoc, Healthcare Service Providers, and third parties in relation to the Platform, health and wellness or Third Party Services.

(a) All rights, title, and interest in and to the Platform, including all intellectual property rights arising out of the Platform, are owned by or otherwise licensed to us. Subject to your compliance with these Terms, we grant you a non-exclusive, non-transferable, non-sublicensable, royalty-free, revocable, and limited licence to use the Platform in accordance with these Terms.  

(b) You agree that oDoc may, from time to time, use anonymised User Information and other data pertaining to your use of the Platform in accordance with our Privacy Policy and applicable laws. You hereby agree that all intellectual property rights arising out of works created from
anonymised User Information and other data belongs to and is owned by oDoc. You hereby waive any rights you may have that arise out of  such works and agree to execute such documentation as oDoc may request in order to give effect to oDoc’s rights under this clause.

(c) We may request you to submit suggestions and other feedback, including bug reports, relating to the Platform from time to time (“Feedback”). We may freely use, copy, disclose, create derivative works on, publish, display, distribute, and exploit the Feedback without any payment of royalty, acknowledgement, prior consent, or any other form of restriction arising out of your intellectual property rights. 

(d) Except as stated in these Terms, nothing in these Terms should be construed as conferring any right in or license to our or any third party’s intellectual rights.

(a) Depending on the type of Subscription Plan you have availed, your use of the Platform may be subject to the payment of fees in a mode and manner, and subject to terms associated with that payment, prescribed by oDoc from time to time. If a payment is applicable, you shall not be entitled to consult with a Healthcare Service Provider on the Platform unless your payment method is accepted and verified.

(b) Refunds: You may be entitled to refunds, determined by oDoc at its sole discretion, for payments made by you for consultations on a Pay Per Use basis in the following events: (i) if a Healthcare Service Provider is unable to treat you without a physical examination, (ii) if a Healthcare Service Provider decides not to charge you for a consultation on the Platform, (iii) if a Healthcare Service
Provider cancels a confirmed appointment with you and you choose not to consult with another available Healthcare Service Provider, or (iv) if a Healthcare Service Provider cannot complete a consultation with you due to a technical difficulty in relation to the Platform.

(c) Changes: We reserve the right to revise our fees from time to time. We shall provide you with reasonable advance notice of any changes to our fees. Should you not agree to the fees, you have the right to cancel your Subscription Plan, provided that all outstanding amounts due to us are paid immediately.

(d) Contact: If you have any issue or are not satisfied with our service for any reason, you can reach out to us at info@odoc.life or by calling 077 077 3333 (quoting your reference number and reason for the refund request) within 24 (Twenty Four) hours from your originally scheduled consultation start time and we will look into the issue and arrange a refund, if required.

(e) Taxes: The fees are exclusive of applicable taxes. These shall be added to our invoice(s) at the appropriate rate.

(f) Payment Processors: We may use a third-party payment processor (“Payment Processor”) to bill you through your selected mode of payment. The processing of payments will be subject to the terms and policies of such Payment Processors in addition to these Terms. We shall not be liable for any error by the Payment Processor. In the event of any unsuccessful payments, the money so debited shall be credited in accordance with the terms of the Payment Processor.

(a) The Platform may include services, products, content, documents, and information owned by, offered by, or otherwise licensed to a third party (“Third Party Services”) or contain links to Third Party Services such as health tips, blogs, etc. You understand that Third Party Services are the responsibility of the third party that created or provided it and acknowledge that the use of such Third Party Services is solely at your own risk. We make no representations and  exclude all warranties and liabilities arising out of or pertaining to such Third Party Services, including their accuracy, quality, or completeness. We do not endorse or sponsor any Third Party Services.

(b) All intellectual property rights in and to Third Party Services are the property of the respective third parties.

(a) These Terms shall remain in effect unless (i) terminated in accordance with the terms hereunder or (ii) until the expiry of the Subscription Plan. You agree that your use of the Platform in any manner after the expiry or termination of these Terms is solely at your own risk and oDoc shall not be liable for any unauthorised use of the Platform in this regard.

(b) We may terminate your access to the Platform, or any portion thereof, immediately and at any point, without notice, at our sole discretion if you violate or breach any of your obligations, responsibilities, or covenants under these Terms.

(c) Upon termination or expiry of these Terms:

    (i) you shall not be entitled to use the Platform;
    (ii) you shall not be able to use certain features of the Platform;
    (iii) your access to the User Account shall time out;
    (iv) all outstanding amount due to us shall become payable immediately; and
    (v) these Terms shall terminate, except for those paragraphs that expressly or are intended to survive termination or expiry.

(a) You agree that your use of the Platform is at your sole risk. To the extent permitted by applicable law, the Platform is provided on an “as is” and “as available” basis. We do not warrant that operation of the Platform will be uninterrupted or error free or that the functions contained in the Platform will meet your requirements.

(b) YOU AGREE THAT YOUR ENGAGEMENT WITH HEALTHCARE SERVICE PROVIDERS IS AT YOUR SOLE RISK. ODOC IS AN ONLINE INTERMEDIARY THAT PROVIDES A PLATFORM TO CONNECT YOU TO HEALTHCARE SERVICE PROVIDERS. IT DOES NOT BEAR ANY RESPONSIBILITY FOR ANY ADVICE PROVIDED OR FAILED TO BE PROVIDED BY HEALTHCARE SERVICE PROVIDERS AND DISCLAIMS ALL WARRANTIES IN RELATION TO SERVICES PROVIDED BY HEALTHCARE SERVICE PROVIDERS ON THE PLATFORM. YOUR USE OF THE SERVICES OFFERED BY HEALTHCARE SERVICE PROVIDERS THROUGH THE PLATFORM DOES NOT CONSTITUTE A DOCTOR-PATIENT RELATIONSHIP BETWEEN ODOC AND YOU.

(c) You acknowledge and agree that oDoc is a technology platform and is not engaged in the provision of medical or healthcare services.

(d) oDoc is not and will not be responsible for any claim or for any damages suffered that are related, directly or indirectly, to the provision of services by Healthcare Service Providers through the Platform, including but not limited to the violation of applicable ethics and laws, the violation of standards of care and the duty of care, the provision of false or negligent advice or information, violation of third party rights, or any abuse, threats, or offensive behaviour.

(e) oDoc is not in the business of providing any type of professional medical advice whatsoever. We are not liable for any acts, omissions, or any form of advice provided by any Healthcare Service Provider through or on the Platform. You understand that Healthcare Service Providers are not agents or employees of oDoc; they are independent contractors that provide services independently of the Platform.

(f) You acknowledge that the Platform is not to be used in a medical emergency or in situations requiring critical care.

(g) You understand that certain medical conditions require a physical visit with Healthcare Service Providers at the location of the Healthcare Service Provider. You further understand that if you are either unsure about your ability to communicate your condition effectively on the Platform, or concerned about the advice received on the Platform, or if the advice received on the Platform is different to advice you received previously, a physical visit with your Healthcare Service Provider is recommended. You understand that any advice provided by Healthcare Service Providers is based on their experiences, training, and medical education. We make no representations about the quality, reliability,
timing, integrity, authenticity, accuracy, or appropriateness of the information provided by the Healthcare Service Providers, and assume no responsibility for any of the foregoing as more fully set forth below. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, WE DO NOT RECOMMEND OR ENDORSE ANY SPECIFIC DRUGS, TESTS, PHYSICIANS, PRODUCTS, PROCEDURES, OPINIONS, “OFF-LABEL” DRUG USES, OR ANY OTHER INFORMATION THAT MAY BE PROVIDED THROUGH THE PLATFORM.

(h) You hereby acknowledge and agree that Healthcare Service Providers may, depending on the type of ailment suffered, choose to not provide you with advice or opinions through the Platform. This may occur in different situations, including if a physical examination is needed to ascertain corresponding advice or treatment.

(i) We do not recommend, endorse, or make any representation about the efficacy, appropriateness or suitability of any specific tests, procedures, treatments, services, opinions, or other information that may be contained on or available through the Platform.

(j) oDoc provides the Platform, and Healthcare Service Providers provide services, in compliance with laws applicable in Sri Lanka. Healthcare Service Providers are not responsible for any differences between such rules and any different rules applying to healthcare services in any country other than Sri Lanka. If you are accessing the Platform outside the territory of Sri Lanka, it is your sole responsibility to ensure whether it is lawful to access services offered by Healthcare Service Providers in the territory where you are located. oDoc and Healthcare Service Providers shall have no liability in this regard.

(k) We do not own, control, or endorse any User Information that is transmitted, stored, or processed via the Platform. You are solely responsible for the User Information. We do not recommend, endorse, or make any representation about the efficacy, appropriateness or suitability of any User Information that is made available through the Platform and disclaim all liabilities or warranties arising out of or in connection with any User Information.

(l) oDoc does not in any manner endorse any content published on the Platform by an author, or any opinion, recommendation, or advice expressed therein. The Company expressly disclaims any and all liability in connection with the content. The content is meant forinformational purposes and the views expressed are those of the author(s) alone. Such content is not intended as professional advice for medical diagnosis or, as a substitute for the medical advice of a physician/doctor. Please note that none of the content should be considered free medical advice or a replacement for a physician/doctor’s appointment.

(m) We do not warrant or represent that the Platform will be compatible with any third party hardware or software. It shall be your responsibility to ensure compatibility of the Platform prior to use. Additionally, we shall not be held responsible for any actual, incidental or consequential damages that may result from any use or inability to use any third-party peripherals with the Platform.

(n) To the fullest extent permissible under applicable law, we expressly disclaim all warranties of any kind, express or implied, arising out of the Platform, including warranties of merchantability, fitness for a particular purpose, satisfactory quality, accuracy, title and non-infringement, compatibility, applicability, usability, appropriateness, and any warranty that may arise out of course of performance, course of dealing, or usage.

(o) You hereby accept full responsibility for any consequences that may arise from your use of the Platform, and expressly agree and acknowledge that we shall have absolutely no liability with respect to the same.

(p) To the fullest extent permissible by law, we, our affiliates, and our related parties each disclaim all liability to you for any loss or damage arising out of or due to:

(i) your use of, inability to use, or availability or unavailability of the Platform, including any third party services made available through the Platform;

(ii) the occurrence or existence of any defect, interruption, deletion of files, delays in the operation or transmission of information to, from, or through the Platform, communications failure, theft, destruction or unauthorised access to our records, programs, services, server, or other infrastructure relating to the Platform;

(iii) any losses or delays in transmission of messages or material you access arising out of the use of any Internet access service provider or mobile network service provider or caused by any browser or other software which is not under oDoc’s control;

(iv) the Platform being infected with any malicious code or viruses; or

(v) the failure of the Platform to remain operational for any period of time.

(q) You hereby accept full responsibility for any consequences that may arise from your use of the Platform and expressly agree and acknowledge that we shall have absolutely no liability with respect to the same. Notwithstanding anything to the contrary, our maximum aggregate liability for any loss shall not exceed the monies received by us from you in the three months preceding the date of the claim of loss or damage.

You agree to indemnify and hold harmless us, our affiliates and respective directors, officers, members, managers, employees, and agents from and against any and all claims and expenses arising out of your use of the Platform, a breach of any provision of these Terms by you or any person using your account on the Platform, any User Information, or any third-party claim to the extent arising from or connected with an
allegation that your use of the Platform in accordance with these Terms infringes any rights of a third party.

(a) You agree that we may, in accordance with our Privacy Policy, collect and use your information, health data, and related information.

(b) We may use information and data pertaining to your use of the Platform for analytics, trends’ identification, and purposes of statistics to further enhance the effectiveness and efficiency of the Platform and for the creation of anonymised dataset and algorithms.

(c) You hereby expressly authorise us to disclose, subject to applicable laws, any and all information relating to you in our possession to any law enforcement or other government officials, if we believe it is necessary or appropriate in connection with the investigation or resolution of possible crimes, including but not limited to your identity, information provided by you, and your correspondence. You further understand that we might be directed to disclose any such information as may be deemed necessary to satisfy any judicial order, law, regulation or valid governmental request. 

We reserve the right at any time to add, modify or discontinue, temporarily or permanently, the Platform (or any part thereof) with or without notice or cause. You agree and acknowledge that we shall not be liable to you or to any third party for any such addition, modification, suspension or discontinuation of the Platform.

We reserve the right to provide minor modifications or enhancements, or programme temporary fixes or patches, if any, to the Platform (“Updates”). You agree that the addition of major functions or significant new features to the Platform is not an Update. We shall, in our sole discretion, have the right to determine what constitutes an Update.

We shall have no liability to you if we are prevented from or delayed in performing our obligations or from carrying on our business, by acts, events, omissions or accidents beyond our reasonable control, including, without limitation, strikes, lock-outs or other industrial disputes (whether involving our workforce or any other party), failure of a utility service or telecommunications network, act of God, war, riot, civil commotion, malicious damage, compliance with any law or governmental order, rule, regulation or direction, accident, breakdown of machinery, fire, flood, storm or default of suppliers or sub-contractors.

These Terms shall be governed by, construed and enforced in accordance with the laws of Sri Lanka. The courts in Colombo shall have  exclusive jurisdiction over all issues arising out of these Terms or the use of the Platform.

(a) Modification We reserve the right at any time to modify these Terms and to add new or additional terms or conditions on your use of the  Platform. Such modifications and additional terms and conditions will be  made available on the Platform and, if applicable, will be  communicated to you. Unless expressly rejected (in which instance these Terms shall terminate), such modifications or additions will be  effective immediately and will be incorporated into these Terms. Your continued use of the Platform will be deemed acceptance of such
modifications and additions.

(b) Applicability    of    Overriding    Clauses    in    Third    Party    Agreements In the instance you are using oDoc under a Subscription Plan   provided to you arising out of an agreement/s (“Applicable Sponsor Agreement/s”) between oDoc and the party making payments to oDoc in relation to your Subscription Plan (“Sponsor”), these Terms shall be subject to any clauses in Applicable Sponsor Agreement/s
expressly listed as overriding the clauses of these Terms (“Clauses Overriding the Standard Terms of Use”). You may request a copy of any Clauses Overriding the Standard Terms of Use applicable to you from your Sponsor.

(c) Severability – If any provision of these Terms is determined by any court or other competent authority to be unlawful or unenforceable, the other provisions of these Terms will continue in effect. If any unlawful or unenforceable provision would be lawful or enforceable if part of it  were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect (unless that would contradict the  clear intention of the paragraph, in which case the entirety of the relevant provision will be deemed to be deleted). 

(d) Notices – All notices, requests, demands, and determinations for us under these Terms (other than routine operational communications) shall be sent to the address set forth in our contact page available at https://odoc.life/contact/. 

(e) Third Party Rights – No third party shall have any rights to enforce any terms contained herein. 

(f) Translations – Any translated version of these Terms is provided solely for your convenience. To the extent any translated version of these  Terms conflicts with this English version, this English version shall prevail. 

The oDoc Mind Subscription Package (“oDoc Mind”) is a mental health subscription service offered through the oDoc Platform, which is owned and operated by IPay Ceylon (Private) Limited (“IPay”, “oDoc”, “we”, “us”, or “our”). The Package provides users with unlimited online consultations with qualified mental health professionals, including psychiatrists, therapists, and counsellors.

By subscribing to this Package, users agree to the following Terms and Conditions, which govern access, pricing, and use of the services provided under this subscription. These Terms are to be read in conjunction with and are subject to the general subscription Terms and Conditions of oDoc, available at https://www.odoc.life/subscription-legal/. 

a) Subscription Plans and Pricing 

  1. Subscription Options:
    • Monthly Subscription: LKR 4,999 (Introductory Offer) 
      Standard Price (Post-Offer): LKR 6,999 per month 
    • 3-Month Subscription: LKR 9,999 
  2. Introductory Offer:
    • The introductory price is valid subscribers who purchase the plan before 31st December 2025. 
    • After this period, all new subscriptions and renewals will be subject to the standard pricing structure. 
  3. Revisions to Pricing:
    • oDoc reserves the right to amend, modify, or discontinue prices, offers, or plans at any time, at its sole discretion. 
    • Subscribers will be notified via the oDoc website and/or SMS of any pricing revisions prior to implementation. 
    • Continued access to the service constitutes acceptance of any revised pricing or terms.

b) Availability of Doctors 

  1. The oDoc Mind subscription provides access to a limited pool of SLMC qualified oDoc-affiliated mental health professionals, which may include:
    • Dr. Mohamed Haroon Thowfeek 
    • වෛද්‍ය මාලිකා වීරසිංහ 
    • Dr. Kavinda De Silva 
  • Dr. Yasoja Gunawardene 
  • Dr. Kamal Walgama 
  • Dr. Layani Rathnayake 
  • Dr. Manoja Karunaratne 
  • Dr. Athhara Sadiq 
  • Dr. Kaushalya Buddhima 
  • Dr. Lukmanul Hakeem Mohamed Niyas 

 (A detailed list of available professionals for this package will be published on the oDoc platform and may be updated periodically.) 

  1. The availability of doctors is subject to:
    • Their professional schedules and clinical commitments. 
    • Emergencies, personal leave, or unforeseen circumstances. 
  1. oDoc does not guarantee the continuous availability of any specific doctor or therapist under the Package. However, users will always have access to an available qualified practitioner within the oDoc Mind network. 
  2. oDoc reserves the right to modify the pool of consultants at any time to ensure quality and availability of service. 

c) The oDoc Mind Package provides psychological and psychiatric consultation services exclusively via online consultations through the oDoc app or website.  These services are not designed or suitable for emergency or crisis intervention.  In the event of a medical or psychological emergency, users are strongly advised to contact local emergency services or visit the nearest hospital. All consultations are based on the information provided by the user during the session. oDoc and its consultants are not responsible for inaccurate or incomplete information shared by users.  This Package does not cover medication prescriptions, lab tests, or physical consultations unless explicitly stated within the oDoc platform. 

d) The oDoc Mind subscription is strictly limited to personal use by the registered subscriber only. Under no circumstances may the account be shared, transferred, or used for consultations on behalf of another individual. Violation of this policy may result in suspension or termination of the subscription without refund. 

e) oDoc reserves the right to amend, modify, or update these Terms and Conditions at any time. Any substantial changes will be communicated through the oDoc app, website, or official SMS notifications. Continued use of the service after such updates will be deemed acceptance of the revised terms. General Terms and Conditions: please refer https://www.odoc.life/subscription-legal/ and https://www.odoc.life/legal/  

f) oDoc and its affiliates shall not be held liable for any losses, damages, or claims arising out of the use or misuse of the oDoc Mind service.  All medical advice provided through the platform is for informational and consultative purposes and does not substitute in-person medical care when required.  These Terms and Conditions shall be governed by and construed in accordance with the laws of Sri Lanka. 

g) For any clarification or assistance regarding your oDoc Mind subscription, you may contact us through the following channels:

Email: support@odoc.life
Telephone: +94 77 077 3333
Website: www.odoc.life

oDoc’s 1st on-demand GP consult free Promotion – Terms & Conditions These Terms and Conditions (“Terms”) apply to the “First GP Consultation Free” promotion (“Promotion”) offered by oDoc via the mobile application, which is owned and operated by IPay Ceylon (Private) Limited (“IPay”, “oDoc”, “we”, “us”, or “our”) through its official platforms, communication channels, and partnerships. By participating in this Promotion, users agree to be bound by these Terms, in addition to oDoc’s General Promotions Terms and Conditions, and Privacy Policy. These Terms are to be read in conjunction with and are subject to the general subscription Terms and Conditions of oDoc, available at https://www.odoc.life/subscription-legal/
a) The Promotion is open to new users who register and create an oDoc account for the first time. Each eligible user is entitled to one (1) on-demand free General Practitioner (GP) consultation under this offer. Existing oDoc users, or users who have previously completed a consultation, are not eligible for this Promotion. The Promotion is valid only for users based in Sri Lanka.
b) The free consultation applies only to on-demand General Practitioner (GP) consultations conducted via the oDoc app, and not for any other specialties. The consultation must be booked and completed within the promotional period of 17th October 2025 to 31st December 2025. The offer covers the consultation fee only. Costs related to prescriptions, lab tests, follow-up sessions, or specialist referrals are not included. The free consultation cannot be transferred, exchanged for cash, or combined with other discounts or offers.
c) Eligible users must download the oDoc app, register with a valid mobile number, and book their first GP consultation through the app to redeem this offer. The first free consultation will automatically apply at checkout for the GP. No promo code is required unless otherwise communicated. The Promotion is valid only once per user account and device. Doctor’s availability is subject to schedules and demand, and oDoc does not guarantee consultation times.
d) Promotion is valid for a limited time only, as specified in oDoc’s official communication channels. Unused free consultations will not be carried forward or reinstated after the promotional period ends. oDoc reserves the right to limit redemptions per day to ensure fair access to all eligible users. oDoc reserves the right to disqualify any user found to be engaging in fraudulent or abusive activity, including multiple account creations.
e) oDoc reserves the right to amend, suspend, or terminate this Promotion at any time without prior notice. In case of any disputes regarding eligibility or participation, oDoc’s decision shall be final and binding. User data collected during the Promotion will be processed in accordance with oDoc’s Privacy Policy. Information may be used to verify eligibility and administer the Promotion. oDoc shall not be liable for any delays, cancellations, or technical issues preventing consultation booking or completion. oDoc shall not be held responsible for any medical outcomes arising from consultations conducted under this offer.
f) During periods of severe weather in Sri Lanka, oDoc may extend free on-demand GP consultations to all users, not limited to first-time users. This offer applies only to on-demand GP consultations and is subject to doctor availability. Due to increased demand and weather-related constraints, users may experience delays in doctors picking up calls. If users are unable to reach oDoc’s customer support line during this period due to the high volume of calls, they are encouraged to send a message to the official oDoc WhatsApp number for assistance.
g) All medical advice provided through the platform is for informational and consultative purposes and does not substitute in-person medical care when required. These Terms and Conditions shall be governed by and construed in accordance with the laws of Sri Lanka. For any clarification or assistance regarding your oDoc Mind susbcription, you may contact us through the following channels:
  • support@odoc.life
  • +94 77 077 3333
  • www.odoc.life
Schedule 1

SERVICES

I. SUBSCRIPTION LICENCE

The license provided by oDoc to Eligible Users shall include the ability to perform the following functions through the Platform:

a) Connect with all duly licensed and/or qualified Healthcare Providers in India providing services on the Platform for remote consultations.

Provided that, practitioners based outside of India who may be available on the Platform are not included to be accessible without additional fees paid to oDoc.

b) Access the Platform from a personal mobile device of the relevant Eligible User.

c) Upload photos and laboratory tests for review by Healthcare Providers.

d) Receive digital prescriptions to the device of the Eligible User soon after consultations.

e) Access pharmaceutical delivery and mobile laboratory services subject to partner availability.

II. SERVICES TERMS

a) Eligible Users shall have access to the Platform only when included in the most recent Monthly Eligible Users List provided by the Customer to oDoc.

b) The Terms and Conditions accepted by the Eligible Users shall constitute an independent legal agreement between each Eligible User and oDoc.

c) oDoc reserves the right to terminate or restrict the provision of Services to Eligible Users who are found, at the sole discretion of oDoc, to have violated the Terms and Conditions of oDoc, and/or to be engaged in illegal or fraudulent use of the Services.

 

Last Updated: 01 Jan 2021

 
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