oDoc offers a cutting edge technological solution for claims processing. In partnership with Vidal Health, India’s leading TPA provider, oDoc is leading the way in revolutionising the Sri Lankan Health Insurance industry. We aspire to offer a frictionless service for you and your policyholders by taking care of your entire claims processing operations while ensuring best-in-class standards.
oDoc has partnered with Vidal Health, India’s leading TPA provider, to revolutionise the Sri Lankan Health Insurance industry by offering a cutting edge technological solution for claims processing.
We aspire to offer a frictionless service for you and your policyholders, ensuring optimal industry standards by taking care of your claims processing operations entirely.
Total visibility on policyholder claim requests
A fully automated rule-based system for claims adjudication
24/7 pre-approval process
Float fund management and payment settlements
Enrolment of policyholders and unique ID card issuance
Improved productivity and minimal operational overheads due to process automation
Reduced cost due to negotiated rates with hospitals
Cashless hospitalisation access to leading hospitals in Sri Lanka, India, and GCC countries
Ability to monitor and manage claim requests via the oDoc app
Frictionless claims reimbursement facilities
24/7 dedicated trilingual customer care hotline
On request second opinion service
Exclusive discounts at partnering firms
Nawaloka Hospital Colombo
You can either settle your claims through our cashless facility or through reimbursement.
Policyholders can monitor the status of their claims via the oDoc mobile app or by contacting our dedicated hotline provided to insurance companies.
oDoc currently has a network of 70+ leading hospitals in Sri Lanka and also covers cashless hospitalisation at renowned hospitals in India and GCC countries.