Allianz

Announcing oDoc for Allianz.

Allianz has partnered with oDoc to offer free unlimited doctor consultations to their policyholders via the oDoc app.

Unlimited, 24/7 access to oDoc video consultations with 100+ in-network GP’s and Specialists.

No credit card details required for sign up.

Medicine delivery and mobile lab services available

 

Access to customer support on +94770773333

Your subscription is completely free, with no per consultation payments.

Your spouse and kids are included, for free.

Download oDoc today.

What we Treat?

Advice and Opinions.

Is it normal that my child is doing this? Is it normal that I am feeling this? Might I have dengue? Could I have an expert second opinion? Is there a substitute for this medicine? Should I be taking this medicine after or before meals? Could I stop taking this medicine? Am I having a medical emergency? Should I see a specialist? Do I need counselling? Is it ok that I eat this?

Women's and Men's Health.

Fertility, Family planning/Contraception, Sexual health, STDs, Menstrual and Menopause issues, Sexual problems, Prostate Cancer Risk, Cervical Cancer Risk, Breast Cancer Risk

Minor Urgent Conditions.

Cold & cough, Flu & other viral illness, Nausea and Diarrhea, Allergies, Chronic conditions, Rashes & skin infections, Acne, Back & joint pain, UTI, Eye problems, Ear problems,

Chronic and Terminal.

Cholesterol, High Blood Pressure, Diabetes, Obesity, Thyroid, Age related illnesses, Prescription refills (Where medically required), Palliative care for terminal conditions (e.g. cancer)

Behavioral.

Coping with grief, Depression, Parenting counseling, Child behavior, Problems at work, Financial hardship, Relationship help, Stress and change management, Trauma & PTSD, Addiction (e.g. smoking, alcohol, internet), Bipolar disorders, Eating disorders, LGBT issues

Issues that we don't solve.

Chest pain, Traumatic injuries (e.g. broken bones, cuts, burns), Vomiting, Fainting, Coughing blood, Poisoning, Venomous bites, Other emergency conditions

Frequently Asked Questions.


To put it simply, oDoc is the easiest way to speak to a doctor and get the care you need. oDoc is an app which connects you with doctors for video, audio and text consultations over your phone. It allows you to book over 400 SLMC registered GPs and specialists, obtain medical advice, receive a prescription (if medically required) and get your medication delivered. If lab tests are required, you could even order a mobile lab to your home or office. This means, the next time you are sick or need to speak to a doctor, you can do this without wasting time and money in traffic, waiting rooms and queues. If you have an oDoc subscription, all the video, audio and text doctor consultations you and your family complete on oDoc are absolutely free. oDoc handles all payments to doctors. oDoc is also now the easiest way to make eChannelling bookings to visit your doctor at the clinic or hospital. For any further information, please visit www.odoc.life, call +9477 077 3333 or email info@odoc.life at any time. My colleagues and I are always ready to help!

If you have an android phone, visit the play store to download the oDoc app. For iphones visit the app store to download the app. Once you download the app, follow the simple registration process. Once you register – You can then, search for the doctor using the search bar or scroll through the page to find your doctor. Tap the profile to view the doctor’s details. Book the visit and share notes with the doctor in advance using our chat screen. For any further information, please visit www.odoc.life, call +9477 077 3333 or email info@odoc.life at any time. My colleagues and I are always ready to help!

The chances are, if you ask one of your doctor friends whether they treat their close family and friends over the phone, the answer would be “yes”.

oDoc is a way that lets us all have access to high quality care just as conveniently.

Phone consultations are very much like the doctor consultations you have experienced already.

Your doctor would ask you your age, allergies and previous conditions.

You would then discuss the symptoms you have been experiencing, for how long and whether those symptoms are getting better or worse.

In the event the doctor feels they don’t have the information necessary to treat you, they will inform you that a physical examination is required and to visit a doctor at a clinic or hospital.

Doctors are not in any way incentivised to somehow make a diagnosis on oDoc, as doctors receive the same fee from oDoc that they would for a physical visit on oDoc regardless of whether a diagnosis is made or not.

The American Medical Association has found that nearly 75% of regular doctor visits can be handled effectively through video or audio consultations.

In fact, in a meta-analysis in of over 90 peer-reviewed clinical trials conducted by Cochrane – a leading global collective of medical researchers – telemedicine was found to be effective or similar outcomes as face-to-face visit.

This form of healthcare delivery has gained global acceptance and is in wide use in countries including the US, the UK, India, Indonesia, the UAE and Rwanda.

For any further information, please visit www.odoc.life, call 077 077 3333 or email info@odoc.life at any time. My colleagues and I are always ready to help!


The most common conditions that doctors treats over telemedicine platforms like oDoc would be a cold, flu, sinus, digestion, paediatric illnesses, skin conditions, advice on dietary & nutrition-related queries, advice on pain management, advice on women’s health issues, sexual health issues and mental health issues. A video consultation is also a good platform to obtain second opinions, conduct follow up consultations, evaluate lab results and get advice general health-related queries. For any further information, please visit www.odoc.life, call +9477 077 3333 or email info@odoc.life at any time. My colleagues and I are always ready to help!

All prescriptions issued on oDoc are issued by SLMC registered doctors.

These are issued through a secure password protected account unique to each doctor.

Each prescription clearly identifies the doctor issuing the prescription and carries the name, SLMC registration number, seal and signature of that doctor.

The name of the patient is clearly identified and the specific medicines prescribed to the patient is in an easy to read type-written form.

Further, the doctor explicitly states that by this prescription issued in writing, that the doctor intends and authorises for the medicines listed in the document to be dispensed for use by the named patient.

Through these features, the prescriptions issued on oDoc are valid prescriptions under the National Medicines Regulatory Authority Act, No. 05 of 2015, the Regulations issued under the Cosmetics, Devices and Drugs Act, No. 27 of 1980 (as published in the Extraordinary Government Gazette No. 378/3 of 02 December 1985) and the Electronic Transactions Act, No. 19 of 2006, as amended.

For any further information, please visit www.odoc.life, call +9477 077 3333 or email info@odoc.life at any time. My colleagues and I are always ready to help!


You, your spouse and children are covered by your oDoc subscription. You can cover up to 3 of these family members under your subscription. What this means is that, all of you get unlimited free video, audio and text doctor consultations on the oDoc app. There will be no per consultation fees, be it doctor fees, channelling fees or oDoc fees for these consultations. Coverage also brings you a host of other benefits, like access to free medicine delivery, transport fees waived on mobile lab services, and discounts on medicines and lab services. You all also get a 25% discount on all eChannelling bookings made on the oDoc app till 30th April 2019. Please note that terms and conditions apply, and for any further information, please visit www.odoc.life, call +9477 077 3333 or email info@odoc.life at any time. My colleagues and I are always ready to help!

You don’t need to pay anything because your employer or insurance provider is covering the oDoc subscription cost for you. This includes unlimited free video, audio and text doctor consultations for you and your covered family members, with no per consultations fees. To add your family members, simply call oDoc customer care on +9477 077 3333 or email info@odoc.life at any time and we’ll get you all signed up.

Everyone covered by the oDoc subscription get access to many benefits. These include:

  • Unlimited video consultations with all doctors on the oDoc app
  • Access to over 400 doctors covering over 42 specializations
  • On-call GPs who will call you back within 3 minutes 24*7
  • Prescriptions sent directly to your phone
  • 25% off on all eChannelling bookings made through the oDoc app
  • Free delivery of medicine with up to 10% off your bill
  • A mobile lab service with no transport fee and up to 25% off.

Please note that terms and conditions apply and some benefits are time-sensitive. For any further information, please visit www.odoc.life, call 077 077 3333 or email info@odoc.life at any time. My colleagues and I are always ready to help!

All the over 400 doctors on the oDoc app are Sri Lankan SLMC registered doctors. All the doctors on the platform have at least 5 years of experience.

There are over 200 specialists practicing on the oDoc app covering over 40 specialisations. These include paediatrics, gynaecology, dermatology, psychiatry and sexual health. All the specialists listed on the app are either board certified or meet the criteria mandated by the SLMC to be identified as a specialist. Specialists on the oDoc app have over 10, 15 or 20 years experience.

The doctors available to be consulted over oDoc are the same doctors you would meet at major public and private hospitals in the country.

For any further information, please visit www.odoc.life, call +9477 077 3333 or email info@odoc.life at any time. My colleagues and I are always ready to help!


The oDoc service is available 24*7. You can consult our on-demand GP visible right at the top of the home page within 3 minutes at any time of the day. The over 400 GPs and specialists on the oDoc app can choose to either be available within minutes for on-demand consultations, or at specific times during the week for pre-scheduled appointments. You can select your doctor, select the time available that is convenient to you, and the doctor will call you back for your consultation at the scheduled time.

Our customer care line +94770773333 is available 24/7. Also you could contact us through our oDoc facebook page and our email, info@odoc.life.
Categories
Blog Article

Children, COVID19 and Multisystem Inflammatory Syndrome – The What’s What

Children, COVID19 and Multisystem Inflammatory Syndrome - The What’s What

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Parents around the world, including Sri Lanka, have been concerned about Multisystem Inflammatory Syndrome or MIS-C appearing in children who have been diagnosed with COVID19. In this article, we break down what’s known, what remains unknown and the steps to take if you suspect your child could be suffering from MIS-C.

What is MIS-C?

MIS-C is a condition where different parts of the body can become inflamed including the heart, lungs, brain, eyes, kidneys or gastrointestinal tract. 

It appears in children who have had or been around someone who has been diagnosed with COVID19. It’s considered to be a potentially serious condition, developing as a delayed complication of COVID19. Data shows that it usually develops two to six weeks after children have recovered from the virus. It can even develop in those children who were asymptomatic to COVID19. 

What are the symptoms of MIS-C?

Call your regular paediatrician or an on-demand paediatrician or family doctor at anytime on the oDoc app if your child is experiencing:

  • A fever and any of the following symptoms:
    • Abdominal pain
    • Bloodshot eyes
    • Chest tightness/pain
    • Diarrhoea
    • Extra fatigue or feeling unusually weak or dizzy
    • Headache
    • Low blood pressure
    • Neck pain
    • Rash 
    • Vomiting

If your child is showing any of the following signs, please seek emergency care immediately. 

  • Difficulty in breathing
  • Continuous pain or pressure in the chest
  • Inability to stay awake or alert
  • Pale, grey or blue coloured skin, lips or nail bed

This is not an exhaustive list of symptoms, please call a medical professional immediately if any other signs or symptoms appear that are severe or concerning to you. 

Please call 1990 for the Suwa Seriya ambulance service.

Can MIS-C be treated?

Doctors will conduct diagnostics tests on your child to look for inflammation and other signs of disease. Once diagnosed, doctors will closely monitor your child and use a variety of medications to reduce inflammation and protect the affected organs. 

It is vital to seek medical care at the earliest indication of MIS-C. 

What are the unknowns?

There are still a lot of questions out there such as why do some recovered children develop MIS-C and others do not? What health factors could contribute to MIS-C? 

Scientists are working hard to answer these questions and we will update this blog as and when new research is published. 

And finally…

The best way to protect your child from MIS-C is to protect your household from COVID19, this includes:

  • Getting all adults in the household vaccinated at the first opportunity to do so
  • Continuing to mask when interacting with others from different households
  • Washing hands often with soap and water
  • Conducting play dates within a social bubble and in an outdoor environment

If you are concerned about COVID19 or MIS-C and would like medical advice, please consult a pediatrician or family doctor on the oDoc app. Click here to download the app.

Sources

  1. For Parents: Multisystem Inflammatory Syndrome in Children (MIS-C) associated with COVID-19, CDC.gov website (2021)

  2. Multisystem Inflammatory Syndrome in Children (MIS-C), Boston Children’s Hospital (2021)

  3. MIS-C and COVID-19: Rare Inflammatory Syndrome in Kids and Teens, Johns Hopkins Medicine (2021)

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Categories
Blog Article

Long COVID: What we know so far

Long COVID: What we know so far

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Since May 1st, over 300,000 cases of COVID-19 been diagnosed in Sri Lanka. We are mostly familiar with the short term symptoms of the disease (e.g. fever, cough, sore throat, runny nose to name a few). Most have recovered but ca. 8,700 persons have died at the time of writing. Some have seen symptoms persist for a longer period, a condition globally known as long COVID. In this article, we break down what we know so far about long COVID.

What is long COVID?

The UK’s National Health Service describes long COVID as having symptoms that continue for more than 12 weeks after initial diagnosis which cannot be attributed to another illness.

The UK COVID Symptom study found that 1 in 7 adults experienced symptoms for longer than 4 weeks and 1 in 20 adults experienced symptoms beyond the 8 week mark.

long COVID

What are the common symptoms of long COVID?

There are over 200 symptoms that have been reported that affect various organs in the body from the brain to the skin. Symptoms vary from person to person.

Most common symptoms include:

  • Extreme fatigue
  • Brain fog (problems with memory or concentration)
  • Joint pain
  • Changes to taste or smell
  • Shortness of breath, heart palpitations and chest tightness

Other symptoms range from hallucinations, insomnia, hearing and sight changes, gastrointestinal problems to changes in periods and skin conditions².

Those that experience long COVID have described it as “a storm. One day you can have zero symptoms … then it will just go crazy and as quickly as it hits you it can go.”³

What makes some people prone to long COVID whilst others recover quickly?

The science is still out on exactly why some people suffer for longer. Persons experiencing long COVID are not thought to be infectious but one theory is that the body continues to respond to small amounts of the virus that remains in the body & become reactivated. Another theory is that the infection causes some people’s bodies to go into overdrive, attacking its own tissues.

The COVID symptom study¹ had also found that those who experienced a milder version of COVID19 are more prone to long COVID over an extended period of time.

There is evidence that the following categories of people may be more prone than others:

  • Women
  • Older adults
  • People with pre-existing asthma
  • People who had a wider range of symptoms during their initial illness

Can children get long COVID?

A recent study by King’s College London found that for most children, COVID tends to be a mild, short illness. The 1,500 subject study reported that the average duration of symptoms for a child is six days and fewer than 1 in 50 children are unwell after eight weeks.

How long does it take to recover from long COVID?

Recovery estimates vary but most people with long-COVID are able to live life as relatively normal. However, It is important to get healthcare advice from a trusted professional, listen to your body and rest as much as possible when symptoms flare up.

Are there any treatments available?

Large studies are underway to better understand the nature of this secondary condition. As the 216m persons infected with COVID around the world recover, their experiences help shed light on the disease.

Whilst there are no specific treatments available, the focus is on managing symptoms and enabling a slow return to normal activity.

Nutrient rich foods rich with vitamins & minerals that support the immune system are deemed beneficial and experts encourage patients to eat a holistic, well rounded diet.

Worried you may be suffering from long COVID?

If you are experiencing any new or worsening symptoms, especially 4-8 weeks post your initial COVID-19 diagnosis, speak to a doctor on oDoc. Your doctor will discuss your symptoms and if necessary, order clinical tests to rule out other causes. They will provide guidance on how to best manage your symptoms.

If you are worried or anxious about COVID19 or long COVID, speak to a mental health professional on oDoc.

Click here to download the oDoc app to your mobile device.

Sources:

  • COVID Symptom Study, 2020 How long does COVID-19 last? ZOE COVID Study, UK
  • Davis, H et al., (2021) Characterizing long COVID in an international cohort: 7 months of symptoms and their impact. The Lancet
  • Guardian, UK., 2020, Lingering and painful: the long and unclear road to coronavirus recovery.
  • COVID Symptom Study, (2020) Do children get long COVID? ZOE Covid Study, UK
  • Molteni et al., (2021).,Illness duration and symptom profile in symptomatic UK school-aged children tested for SARS-CoV-2., The Lancet
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